Very good hotel. Very clean. Didn't feel too busy (even though it was full). There staff were amazing, not one person doesn't go out of there way to help or day hello. Food was fairly good for a buffet. Zhu restaurant is a must. There are better Riu hotels close by, but Papayas was still great.

Small things that could have been done better: for example, the shower gel wasn't refilled unless requested, the sheets weren't changed unless requested, and advance requests weren't taken into account at all. However, the room and the hotel were clean and the food was quite good.

Average food Credit card payment - A tourist trap! Rooms ok and clean

Peaceful get away

Lovely hotel. Good food and drink options. Lovely staff. Would stay again

Lot's of choice with the food. Room nice size and beds comfy. Drink option ok Staff friendly and helpful. Entertainment good, but was only there 4 nights and watched the same routines a few times. Which was s bit repetitive.

Benefits: parking on the site for free. Nice view from balcony. Balcony was windy, take clothespins. Food was excellent in the buffet- lots of fruits and fish. The evening shows were great. Riu party was wonderful, we had a shuttle to other Riu hotel. Walkable distance to the beach is 10-15 min, shuttle few times per day to the beach.

It was amazing.

Great staff

Uns hat alles gefallen wir haben nichts zu bemängeln

Very nice hotela and good service. The whole staff was exceptionally friendly and caring.

The hotel was ok but every single morning between 8am & 830am the cleaners were shouting to each other down the corridors, they were rhe nousiest cleaners ever . We was woken up they banfed on the door , got you up and then when you went for breakfast they didnt come back for hours later even though they had woken you up. The last thing a person on holiday wants us being woken up early in the morning. No card to say do not disturb. They did an Asian night in a seperate restaurant that was superb. The Desserts were poor considering the good food for the main. The same desserts every single night , just a different colour, same flavour every night . This lets the food side down. Rest was ok

Werry nice

We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.

The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!

It was great

Shame on Riu no lotion, shampoo or drinks provided in the room. The towels were very old & worn out. Drinks watered down, too much sugar and poor brand drinks for the money you charge

todo

Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.

Todo muy recomendable, personal amabilísimo!