The Room got flooded with dirty water. washroom were not usable. Lots of surfferings

This was my third or fourth visit to Hotel Kempton I was given a lovely room and the excellent staff couldn’t have done more to make me feel welcomed. Enjoyed a good buffet breakfast and later a delicious meal in the restaurant with some dear Kolkata friends. Definitely recommended- Thank you!

This was the fourth or fifth time that I have stayed at the Kempton Hotel. I have always found it a property that provides value for money. The staff are helpful and courteous; rooms are clean; breakfast offers a variety. The hotel is also very centrally located. I will choose to stay there again when I next visit Kolkata.

The room was clean with little to no spots. However, there were smudges on the bed sheet. The room is perfect for two and the noise insulation is great.

Room was not clean with dust bunnies flying when the fan was turned on.

Staff specially front desk.

Good

All good

excellent location, very close to the markets and lots of places to eat around the hotel. Staff were very friendly.

Hotel Kempton was as good this stay as it ever has been. The staff are welcoming and always available to help with any need. They make you feel at home. The food is amazing, from the great breakfast to the amazing choices on the room service menu. I will never stay any place else in Kolkata.

Polite staff ,excellent food , affordable price

Great Locating for Walking Tourism. great breakfast. Efficient staff.

Can't fault this hotel... rooms are clean breakfaat was delicious and staff were friendly and helpful.. will definitely stay again

Very good location. Everything is close. The restaurant was good as well. The lift was too small. It kind of created a suffocation. Otherwise good place to stay.

I booked executive room,but they provide me premium room.As it was at the front,too much noise at night and it was difficult to sleep. Overall nice location,nice breakfast and nice available meal for other times.Employees are well behaved.

The room should have facial tissue paper. I came to know that it is not there in the inventory! In most of the 4 Star & below hotels do not keep it. But we know its necessit. Goof to mention about the class behavior by all the staffs.... amazing. For them, I would be a repeated guest here. Food quality is another sector to mention specially the sumptuous breakfast with varieties.

I Like the stuff behavior. Rooms are clean.Breakfast food options are very good.

I has registered my kids while booking but during during checking they asked me extra money for the kid's occupancy. The rooms are really small and not worth the money. We got an extra bed but that collapsed as soon as we sat on it. Overall a horrible experience.

I always love staying at the Kempton. The staff always makes me feel so at home. And their food is fantastic as well. A better location cannot be found.

The Customer service is very prompt, staff are all friendly, the rooms were tidied every morning and the main attraction was the breakfast. There were quite variety of food and choices. I will recommend this hotel to friends and family.