I loved staying as Bens L'Hotel Palermo. I had 2 rooms, one was a suite and one was a standard room. It was like staying in a bed an breakfast, very quaint, and like staying with family (in a good way). The suite was large, spacious, and very comfortable. The standard room was quite small and not much room for anything but the bed. I was surprised by the difference. Again, the hotel was lovely, but the standard was small. If you can afford the suite, take it.

The standard rooms were small, but cozy. The location in Palermo was excellent.

Not a bad stop. Got stuck overnight and booked last minute. Nice little courtyard in the middle. Pool looked a little uninviting. Would have loved a warm shower at 3am before our flight but it wasn't meant to be. The room we had needed a little updating for sure. Could be better rooms in the place and we just got a more run down room. Who knows. We did sleep great in the bed so that was nice.

This is a great place to stay. It’s located in Palermo and is close to lots to restaurants, cafes etc. The hotel has a nice rustic and vintage look to it, which I thought was cute. The staff is also wonderful, warm, welcoming and very accommodating. The hotel also comes with 2 adorable cats. All in all, a great place to stay :).

Lovely hotel in Palermo Soho. An oasis in the city. Bright, spotless, spacious rooms. Friendly staff. Superb value.

I love this charming, classic and peaceful small hotel and its great location. The warm, caring and professional attention of staff like Clara and Pablo really made feel at home while recovering from illness during my trip. Having an excellent breakfast in the garden was a great way to start my day!

This is a lovely and peaceful hotel in an ideal location with a beautiful garden and a romantic atmosphere of old Palermo. I've stayed here many times and will return!

The hotel is stunning, a real oasis hidden in the center of Palermo. The garden is gorgeous place to hide and have a glass of wine when you’re tired from sightseeing.

Wonderful tranquil oasis in the city.

Very welcoming staff that allowed an early check in. Lovely gardens and relaxing atmosphere and a pool. Breakfast was generous and offered a nice variety. I would love to stay here again!

Rooms are a little run down and could use fresh paint and have no sound proofing. However the property itself is amazing and a quiet beautiful respite right in the heart of a busy area. The pool, garden and communal areas are fantastic and staff were lovely.

The most beautiful hotel!! I loved my stay here. The staff were all so kind and helpful. Every time I walked through the main entrance it was like a peaceful oasis. I would definitely come back!!

Excellent location and clean room

The setting and the space are delightful!!

Increíble experiencia! Me encantó.

Staff were extremely helpful, great breakfast- sometimes in the garden. An old property but well maintained and very clean. The added bonus of Bens is that it is right in the heart of Palermo, a stones throw from bars and restaurants. Safe at night, we would always stay there again.

Disappointing Stay at BENS L'Hotel Palermo: Location and Staff Shined, but Room Value Fell Short We recently stayed at BENS L'Hotel Palermo and found the overall experience disappointing, primarily due to the disparity between the price paid and the quality of the room we received. The positive reviews on Expedia did not align with our reality. The primary issues were with the room and bathroom functionality. The bathroom door didn't close properly, and the bathtub had a bizarrely designed glass door opening that made entering and exiting for a shower feel precarious and "sketchy." For the price point, we expected much higher standards of maintenance and room design. On a positive note, the hotel's location was indeed fantastic, offering easy access to the area. The staff were also very helpful and nice, which made interacting with them a pleasure. Ultimately, while we appreciated the great location and friendly service, the condition and value of the room overshadowed these positives, resulting in a disappointing stay.

The hotel is superbly located in Palermo and was on the whole good, with and staff being very friendly and helpful. However, we did have a couple of issues with the room: the air conditioning unit was not very effective and could have been better maintained. Also, the bathroom was poorly ventilated and had some mould on the ceiling and upper walls as a result. We did report these issues to the hotel on our departure.

It was great

This place is in the heart of Palermo. There is a nice garden area and a good breakfast. The facility itself is old and could use upgrades and TLC.