Great staff. Great location and room was great - small but everything you need - staff went above and beyond for us!

Perfect room and staff

We had a room on the 4th floor with the terrace. Room was clean and comfortable. The bed was great (the pillows were a bit lumpy). All the staff are amazing! So helpful! Be aware there is no lift. The location is great for walking to everwhere. But there is always a huge police presence due to ongoing disturbances. Wouldn't recommend it for families. Single travellers need to be aware of the adjoining neighbourhood.

Necesita ascensor

We were so pleasantly surprised. Wasn’t sure what to expect but the service was incredible, 24 hour front desk, lean rooms, locally staff, amazing location with walking distance to Sol and Gran Via. Nothing bad to say. Such a lovely little establishment!

Marianne and Gala were very kind and welcoming, and deserve a raise in salary. The balcony was a plus; and the option to leave our bags for the day was a big help in our ability to enjoy our last day in Madrid. Thank you.

Room was ok, the staff very friendly. The only problem was the noise outside, in the middle of night, hard to sleep. It was nothing that the hotel could control, it just the lack of consideration by the people moving something in the middle of the night was amazing.

Excellent base for a couple of days/nights while in Madrid for the NFL. The staff were extremely helpful for starters, the room was clean and comfortable. Strong shower and wifi.Very close to the Metro and bars/restaurants. Budget supermarket (Lidl) also nearby. Will book again when in Madrid.

Easy process and helpful staff

The place was very cute. Best part was the cleanliness. The front desk clerk was super friendly and helpful.

The service was excellent

Very good location.

Great staff, best hotel experience in Spain for me so far. We had the suite in the top floor, getting up to it is a trek up narrow stairs. But it's worth it. A large L shaped balance with chairs with beautiful views. Suite is clean and large, bed is comfortable, looks all new and renovated. Staffed 24 hrs a day for security and convenience.

The owners were so kind and tentative to our needs.

Staff were very friendly, helpful and welcoming. We felt safe and cared for the entire time.

clean and nice terrasse

The location was idealistic close to metro, Restaurant’s the main city attractions are easily walkable. Staff provide a map and information around the best way to walk and see the attractions.would stay again.just remember there is no lift but staff will help you carry your bags

Nice location. Easy convenient.

Great location, ok room but with a small terrace, service was super friendly allá the Time.

Perfect location and walkable to so many greats spots in the city! Super clean room with comfortable bed at a very affordable price. Very nice staff. Highly recommend!