My Hotel Pratunam

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Overall Ratings & Reviews My Hotel Pratunam

Traveloka (1,186)
Other sources (63)
8.2
Very Good
From 1,186 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.2

Meal

7.7

Location

8.2

Service and Facilites

8.1

People often mention about My Hotel Pratunam
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Staff Friendliness (17)
Distance to City Center (16)
Bedroom (16)
Accessibility (12)
Ambiance (12)
Room Space (12)
Bathroom (12)
Surroundings (11)
Check-in/out Time (11)
Wifi (10)
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Traveler Reviews My Hotel Pratunam

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40
Customer reviews
s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
The reception was good, but I got room 506, which had the sound of a laundry machine every hour, a small elevator, and mediocre food. The walk to Pratunam Mall is quite far. Especially when it's hot, my face feels like it's burning all the way. It's quite a long walk. Ordering a Grab is a bit difficult, perhaps because of construction and traffic jams. I liked the service, but the room was less so because it was noisy with the washing machine.
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Accommodation's Reply
20 Jun 2026
Dear Guest, Thank you very much for taking the time to share your feedback with us. We are glad to hear that you were satisfied with our reception team and overall service during your stay at My Hotel Pratunam. However, we are truly sorry to learn about the inconvenience you experienced in your room due to noise from the laundry machine. We understand how important a quiet environment is for a comfortable stay, and we sincerely apologize for the disturbance. Your comment has been shared with our management team for further review and improvement in room allocation and operational control. We also appreciate your comments regarding the elevator, breakfast, and walking distance. While our location is generally considered convenient for many guests, we understand that traffic conditions, weather, and ongoing construction can affect travel experience. Thank you again for your valuable feedback. We are happy that you liked our service, and we hope to have the opportunity to welcome you back again in the future with a more comfortable experience. Warm regards, Poranat Hotel Manager My Hotel Pratunam
T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Service good and service ok.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear Guest, Thank you very much for your perfect rating and kind feedback. We are delighted to hear that you were satisfied with our service and overall hospitality during your stay at My Hotel Pratunam. Your positive comments are greatly appreciated and will be shared with our team as encouragement to continue delivering good service to all our guests. We look forward to welcoming you back again for another pleasant stay in Bangkok. Warm regards, Poranat Hotel Manager My Hotel Pratunam
R***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
Beyond my expectations, I thought the hotel room would be so small, but the design is nicely done to make it look spacious.
1 people find it helpful
Accommodation's Reply
05 Jul 2026
Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that your stay exceeded your expectations. It is especially rewarding to know that you appreciated our room design and found it comfortable and spacious despite your initial concerns. Our team works hard to create a pleasant and relaxing environment for our guests, and your kind words are truly encouraging. We sincerely appreciate your support and look forward to welcoming you back to My Hotel Pratunam in the future. Warm regards, My Hotel Pratunam Team
Sam N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
ok hotel, clean, friendly and helpful staff
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1 people find it helpful
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Sun M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
I'm from Indonesia and was served by a receptionist named TOR. Wow, the service was excellent. I'll definitely stay here for my next trip because the hotel is comfortable and safe, and the room was clean, especially the toilet.
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Accommodation's Reply
05 Jul 2026
ear Guest, Thank you very much for your wonderful review! We are delighted to hear that you had a comfortable and enjoyable stay with us. It is especially rewarding to know that TOR provided you with excellent service and made a positive impression during your visit. We are also pleased that you found our hotel comfortable, safe, and clean, particularly the room and bathroom. Your kind words are a great encouragement to our team. Thank you for choosing My Hotel Pratunam. We truly appreciate your support and are honored that you plan to stay with us again on your next trip to Bangkok. We look forward to welcoming you back soon! Warm regards, My Hotel Pratunam Team
Sam N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
Friendly staff, especially clean, will come back soon
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V***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 65 week(s) ago
Nice hotel very near Tofu Skincare.
1 people find it helpful
Susan M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
hotel service is very good. English is easy to understand. Always success. Close to shopping center
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3 people find it helpful
Suriman B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
a nice hotel to stay near the shopping center. crowded like in Kuta Bali. easy to find from clothes to food and anything there. net to Bangkok my hotel pratunam ok for recommendation to stay. only if you want to eat in the room borrow plates and spoons this hotel does not give loans do not know why the reason.
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3 people find it helpful
Noerwie
icon-origin-TRAVELOKA
8.8
/10
Reviewed 74 week(s) ago
Not Bad lah for the price. Behind is BTS Phya, just short walk to December
1 people find it helpful
Accommodation's Reply
13 Feb 2025
Dear Guest Thank you for your wonderful feedback! We’re thrilled to hear that you were satisfied with our service. Our team works hard to ensure that every guest has a comfortable and memorable stay, and it's so rewarding to know that our efforts made a positive impact. We truly appreciate your kind words and look forward to welcoming you back soon! ฺ Best Regards FOM
D***N
icon-origin-TRAVELOKA
8.4
/10
Reviewed 74 week(s) ago
It's okay just for a stopover. The location is in the middle of a shopping center so it's a bit crowded. But they do provide car parking.
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1 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear We are very grateful for choosing our hotel to stay. which we are located in the heart of the city which is close to tourist attractions and leading shopping centers Thank you for the review. We hope to have the opportunity to serve you again in the future. Best Regard, RSVN Team Myhotel Pratunam
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 74 week(s) ago
Friendly staff, clean and comfortable place. Strategic area. The room is not too big but very comfortable to rest.
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Accommodation's Reply
13 Feb 2025
Dear Guest Thank you for your wonderful feedback! We’re thrilled to hear that you were satisfied with our service. Our team works hard to ensure that every guest has a comfortable and memorable stay, and it's so rewarding to know that our efforts made a positive impact. We truly appreciate your kind words and look forward to welcoming you back soon! ฺ Best Regards FOM
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 76 week(s) ago
Nice hotel when you really like hotel near PRATUNAM Market area. When you look for really comfortable place to stay. Can be not really recommended because the location just on busy areas around. The breakfast just really bad because the restaurant just very small for all the guests who stay there. Very bad and we just really don’t like that at all. I said the best plus from this hotel is the Staff just so AMAZING 🤩.
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4 people find it helpful
Accommodation's Reply
30 Jan 2025
We apologize and thank you for your feedback. We will take it into consideration for improvement.Thank you for staying with us. Hope to welcome you again!
Anni S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 76 week(s) ago
nice hotel, make kiddos happy 😍
2 people find it helpful
Accommodation's Reply
30 Jan 2025
Have a nice day. Thank you for staying with us. Hope to welcome you again!
Murni J. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 78 week(s) ago
Maybe because the hotel is old, it smells a bit musty.
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1 people find it helpful
Accommodation's Reply
17 Jan 2025
Thank you for the review. and the trust and honor of coming to use our services with myhotel pratunam. We hope that there will be an opportunity to gain your trust again in the next opportunity. We will use the suggestions to improve. To provide the best service next time
N***n
icon-origin-TRAVELOKA
5.4
/10
Reviewed 78 week(s) ago
The water in the room is very weak. The toilet smells. The staff at checkout is not polite to the guests. The room facilities are sketchy.
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2 people find it helpful
Accommodation's Reply
17 Jan 2025
Thank you for the review. and the trust and honor of coming to use our services with myhotel pratunam. We hope that there will be an opportunity to gain your trust again in the next opportunity. We will use the suggestions to improve. To provide the best service next time
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Brenda K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 78 week(s) ago
The hotel staff was very helpful in allowing check in before the specified time. The room was clean and quite spacious.
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1 people find it helpful
Accommodation's Reply
17 Jan 2025
Thank you for the review. and the trust and honor of coming to use our services with Myhotel pratunam Hope to see you next time!
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 79 week(s) ago
Good location, close to everywhere, friendly staff, only the room is small but it's suitable if you just want to rest.
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1 people find it helpful
Accommodation's Reply
17 Jan 2025
Thank you for the review. and the trust and honor of coming to use our services with Myhotel pratunam Hope to see you next time!
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 86 week(s) ago
Interesting experience while staying at MyHotel Pratunam. The hotel is quite close to Phaya Thai Station, but because we arrived at the station at night, we had to pass through a very quiet & tense road from the station to the hotel. But all our worries paid off when we arrived at the hotel, greeted by a very friendly & helpful receptionist. The room was quite clean, comfortable, cleaned every day, towels changed every day, the food was delicious. Very close to Pratunam Market, Platinum, December, Tofu, just walking distance. Next time I will stay here if I go to Thailand
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1 people find it helpful
Accommodation's Reply
13 Dec 2024
Thank you for the review. and the trust and honor of coming to use our services with myhotel pratunam. We hope that there will be an opportunity to gain your trust again in the next opportunity. We will use the suggestions to improve. To provide the best service next time
J***a
icon-origin-TRAVELOKA
6.4
/10
Reviewed 86 week(s) ago
They didn't provide tea or coffe in the room.
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Accommodation's Reply
13 Dec 2024
Thank you for the review. and the trust and honor of coming to use our services with myhotel pratunam. We hope that there will be an opportunity to gain your trust again in the next opportunity. We will use the suggestions to improve. To provide the best service next time
Number of reviews per page
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40