Hotel Crystal Reims Centre

Explore Hotel Crystal Reims Centre
7.8
Pleasant
From 654 reviews
Cleanliness

8.2

Room Comfort

7.0

Location

9.2

Service and Facilites

8.2

Traveler Reviews Hotel Crystal Reims Centre

Number of reviews per page
20
40
Top reviews
Paul
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We were given a room that was dirty, toilet leaked and the sink didn't work properly. Was moved to a newer room on the 5th floor.
Malcolm
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel is conveniently located to a walking tour of town, with many interesting medieval sights. There were unavoidable stairs: partially due to crowding of permanent sidewalk storefronts, and a seeming inability to keep the outside door closed on the elevator. This made a 4th stage room a hike. Minimalist breakfast is adequate.
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Julie
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with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff was very good. The area was perfect. The room was fine. They only had liquid soap and no face clothes. Toilet papier was small and there was no Kleenex. The bathroom began to smell our last day like sewage but there was nothing wrong with the shower or toilet. It just needs a little more attention
karen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel in centre of Reims. Ideal for overnight stay and plenty of choice for dining and shopping near by. Dog friendly as well. Great breakfast.
Masanori
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Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is just in a walking distance from Reims train station. The room is small but has all the needed amenities.
Ray
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with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Broken shower door, broken and taped together AC unit, shower was either hot water, or water pressure - not both. Cramped elevator for 2. 3 star rating is pushing it about 2 above what it should be.
Sharon
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with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Simple but tasty breakfast, staff friendly, parking in underground nearby was straightforward.
Alexis
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Friends and Family with Friends
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The rooms are small; shower is very small and has fluctuating water temperature. The towels are hard.
Sommer
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was clean and the sheets and towels were clean. The room was VERY small and inconvenient. There was a lot of mold in the bathroom.
catherine
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with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything was sufficient for our stay. Cute boutique hotel with a good breakfast. Rooms were clean, although a little tired and in need of an update.
karen
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with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Ideal location for the centre of Reims. Perfect one night stop over en route to the Euro tunnel.
Nancy
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Do not stay here. The photo online was deceptive! The room was totally unacceptable. The hotel was set back between 2 buildings. The desk clerk referred us to a sister hotel when we refused the room. It was BAD!
John
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

parking very safe -no where to park when you arrive to book in -breakfast good -
Zeinab
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Very friendly and helpful staff . Great access to view points
Verified traveler
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Friends and Family with Friends
4.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

super moldy rooms
Dean
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with Partner
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Visiting family, ideal location, small pleasant hotel.
Niki
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with Partner
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Gorgeous period building in Reims centre- hidden gem. Visited for over 30yrs
Linda
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Lovely hotel in a perfect location for everything. Our room was cleaned daily and although not the biggest we have stayed in was fine, only downside would be no air conditioning but a powerful fan was supplied. Staff were helpful and friendly.
Epaminondas
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

The price was not value. A triple room, which could hardly fit two persons. Sticky and very hot atmosphere with no air conditioning or air circulation system. No extractor in the bath either. One had to open the window giving straight access from the roof to the room - very risky, but no chance to get some fresh air. Service was helpful with a dehydrator, bur room overall very disappointing for that price range. OK 3-star, but that room is not suitable for 3 persons.
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Tony
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Not expensive so don't expect frills or a big room or air conditioning - but it is good value for money. Great central location yet set behind the main drag in Reims so quieter as a result. Very friendly staff.
Number of reviews per page
20
40