We had a terrible experience in this hotel during our stay. This is to warn everyone to be extra careful with your belongings when staying here. My husband and I just went out for few minutes. The weird part is the guard asked us if someone is left in the room, we thought it's just a security protocol. So, we reluctantly said no one. We changed our mind and went back to the room after few minutes. But to our surprise when we swiped our card key it is not working and we heard that someone is inside our room moving our luggage trolley. We asked help from the reception and they themselves can’t open using the card key as well. So he went down to get the keys, but I suspect he is just buying time for his accomplice to escape. After he opened the room the windows are open. We are 100% sure that it is closed but he insisted that it is due to the wind. I’m no stupid and there’s no way to open it but from the inside due to the lock. I hope the management will do something about this. I am very disappointed!