The room had a strong smell of sewage coming from the bathroom. It was reported to reception, and they only apologized. No action was taken.

I had some issues with the air conditioning in my room. Although the technicians did their best to fix it, the solution wasn’t completely satisfactory. Nevertheless, I truly appreciate their effort and willingness to help.

Friendly staff

The staff was excellent.

The hotel is conveniently located to shopping and the main town square. The breakfast was excellent with a variety of options for most diets.

Todo estuvo bien

Really nice staff. I was there in January 2025 and unfortunately came down with flu. I had to stay an extra 4 days and there was no problem extending. I needed plain food and room service and the staff were lovely. They would even go fill up my water bottle for me. Cristian was particularly nice. Breakfast was delicious and I had a few other good meals too. I liked how the hotel was linked to the shopping mall. Made visiting the farmacia and other necessary shops really easy.

Excellent

Buen hotel buena atención, solo algo de bulla estábamos cerca de la piscina y hubo karaoke por San Valentín, pero fue tolerable

Very noisy as next to the plaza. Free drink was water. Breakfast both days left something to be desired. First day we came at 9am. Everything was empty from food to glasses to bowls. Second day we had to leave early so had breakfast at 7am thinking that since we were there early things would be better. Yes everything was filled but everything was stone cold. They just opened so why was everything cold. We hardly ate anything. Who wants cold scrambled eggs and wieners for breakfast. Very disappointing for sure. Will not be back.

Mi familia y yo tuvimos una experiencia maravillosa en el hotel Wyndham Costa del Sol Tumbes. Desde el momento en que llegamos, fuimos recibidos con una atención excepcional y una cálida hospitalidad. Las habitaciones eran amplias, cómodas y estaban impecablemente limpias. El personal del hotel siempre estuvo atento a nuestras necesidades, haciendo todo lo posible para que nuestra estancia fuera placentera. El restaurante ofrecía una variedad de deliciosos platos locales e internacionales, y el desayuno buffet era abundante y delicioso. La ubicación del hotel es ideal, tiene un centro comercial para realizar compras con muy buenas ofertas y precios muy buenos, disfrutamos del cine, y de las principales atracciones turísticas como Puerto Pizarro. Disfrutamos de la piscina y de las demás instalaciones del hotel, que nos permitieron relajarnos y disfrutar al máximo de nuestras vacaciones. Recomiendo mucho el hotel Wyndham Costa del Sol Tumbes a cualquier persona que busque una estancia cómoda y memorable en la Región Tumbes. Sin duda, volveremos en el futuro.

Security guards were very kind,

Clean and decent breakfast

Its a beautiful hotel. Everything was great. Excellent customer service. Will come again.

Is a decent hotel but the surrounding areas are in poor terrible condition

Excelente instalaciónes y servicios

Staff was very friendly and helpful, they go the extra mile to make your stay delightful!

I thought everything was good. The only thing was that they have the music too loud on the fourth floor Monday, Tuesday, Wednesday, Thursday, so I think that they’re doing the week they need to be more conservative when it comes to the music and the fourth floor, making sure the door is closed so the guest are sleeping at 10 and not listening to the music still playing until 12 PM during the weekday since Since I do have to go to work, then there for that reason.

Nice place, friendly staff.

Clean and good service