Thank you to Japan, our waiter especially. Engaging and knowledgeable and a joy to talk to.
Jill
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Loved the hotel. Great location for sure. Staff were very helpful. I highly recommend this property
Elizabeth
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Loved it!
Nicole
Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property was lovely! Conveniently located a short distance from the train station, the hotel was charming and well-kept. The rooms were immaculate and comfortable. The staff was beyond helpful and gracious and the restaurants and dining were excellent. We did arrive during a rare heat wave the and the air-conditioning was nowhere near cool enough. But the staff provided a fan, and I imagine heat is not a frequent problem in Zermatt!
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joseph
with Partner
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Spent three nights at this hotel in Zermatt. Very nice hotel, close to train station, bus stop, and shopping. Breakfast was very good, and the hotel was very lovely. Would definitely stay again here.
Jack
with Partner
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Great room, great staff, great breakfast. Our ONLY complaint was room temperature was too hot for sleep! No A/C so you have to leave window and door to balcony open which allows light and street noise. Apparently this issue is common in Zermatt but that doesn’t make it any better. I’d definitely stay here again!
Tammy
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The hotel was insanely clean and organized, the staff was exceptional!!! We stayed 2 nights and the morning breakfast was fabulous. I would highly recommend the hotel bar for a nightcap. The work out room and pool was a bonus! Private balcony topped off the stay.
Excellent location , rooms were absolutely cleaned and Breakfast was amazing .
James
with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very nice facility centrally located. We could walk to everything we need. Only yards away from train. Our room had a view of the Matterhorn.
Only negative is construction site next to the facility but it had no effect on us
Lucille
with Friends
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Yes, to both.
Esther
with Friends
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Clean rooms, amazing staff, and delicious breakfast.
glen r.
Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Clean room, comfortable bed and pillows.
Friendly staff
Boris
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Great hotel, excellent location
Leilani
Business and Leisure
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
attentive staff, well situated close to the train station, decent gym, excellent breakfast, single room is cozy and super functional with tons of storage for all your kit.
Ciro
Friends and Family Family
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Amazing
Ashley
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Loved this property!
Justin
Leisure with Friends
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Clean, spacious rooms with nice amenities, nice decor, good dining options, friendly and helpful staff.
tong
Friends and Family with Friends
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Comfortable
Cynthia
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Beautiful hotel. We had a junior suite facing the Matterhorn. Couldn’t have been better!