Barking dogs all day long

This is a well staffed and professionally operated property. Buffet breakfast with many options. Restaurant serves lunch and dinner. Food is excellent and reasonably priced. Service and Wait staff also excellent. My only complaint is that building is old and in need of some maintenance and upgrades. But having said that, I would happily return to this property.

Terrible hotel!

I really hate posting negative reviews but this hotel was extremely unfriendly to foreigners. The shower sprayed water all over the bathroom floor and the toilet leaked water. I could have let that go because the price was fair and the view was beautiful but I really felt unwelcome here. One of the staff members was so rude that I actually checked out of this hotel early and stayed at the Porto Alegre Doubletree instead (Much cleaner and friendlier). Don't waste your money at this place. The manager seemed nice and apologetic and said I would be refunded for the four nights I didn't stay but that didn't happen either. They literally refused to refund my money for nights I didn't stay. I've never in my life been treated so poorly at any hotel.

Excelent

Blue tree Towers is definitely the Best and safest hotel to stay in Porto alegre! Surrounded by many parks, walking distance mall, and great places to eat! Will definitely come back.

Has all the amenities and comfort one needs. I’ve been to other hotels in the area and this is the best one in terms of convenience, walkability, location and activities by far. I’ve been a customer of this hotel for many years and the quality is always top notch.

Perfect place to stay. Mall is around the corner with good places to eat. Also the park is in front so your able to go for a walk and watch the sunset

I think this hotel is overpriced considering the room condition and the amenities offered. Unfortunately we got in the room and we found a dirty toilet seat, which was disgusting. I just remain in the property because it was too late to find a place for sleep.

Great! close to mall center and with a great view!

Did not solve the issues we had in the room

The hotel looks nice and it has a great location, but definitely not worth the price. The mattress was too soft and the balcony doors wouldn’t close. Only one person at reception regardless of the time of day, unable to handle check-ins, check-outs and other people that needed assistance. Won’t be coming back.

The hotel really was amazing and I wanted to give it a full 5 stars; however, there were a couple of things that just made it so I couldn't do that. The biggest issue I ran into was the mattress. I have slept on pull out sofa beds that were more comfortable. The mattress was thin and old. It sagged horribly in the middle where people have slept for years. Also, there is a giant hole in the support where you almost feel like you are going to fall through. It was a Queen size bed, so I am not sure why there were 2 separate box springs. The discomfort of the bed almost made me want to change hotels during the course of my trip. I couldn't get a good night sleep and was in pain every morning. Housekeeping only showed up twice during my week stay. This caused me to have to go downstairs and ask for toilet paper twice because it wasn't refilled. When they did refill it, there was only one roll. Lastly, the breakfast is amazing except for the eggs. Every single morning they put out a pan of eggs that wasn't even cooked. Literally, egg "juice" rolling around a pan while it sits on a heater. Other than these issues, the hotel is amazing. It's clean. The staff are the best. The breakfast, if you don't want eggs, is otherwise fantastic. I wish I could say I would stay there again, but the issues around the bed and mattress make me want to look elsewhere during my next visit to Porto Alegre.

For Porto Alegre this is a very nice hotel, but the building is old so keep that in mind…the views are amazing and the staff is great. We’ve stayed here a few times and it’s a great location near everything and right in front of a great park.

Was great. Personnel excellent

The staff very considerate and tried their very best but the hotel just didnt live up to standards

The hotel location was premium. Very easy to move around and close to downtown.

Nice hotel in a nice neighbor.

Gostei muito do tamanho do quarto e da qualidade da internet disponibilizada. Também gostei das precauções anti-Covid19, especialmente o fato de limpeza do quarto ser por agendamento, me sinto muito mais seguro assim.

Very good location and the breakfast was delicious! Everything was good!