Overall Ratings & Reviews Le Crystal Dinard, Sure Hotel Collection by Best Western

Easy free parking opposite hotel. No lift. Awkward stairs from reception to rooms. Not warm enough to use balcony. Room small and short of chairs. Two nights was enough.

We had to check in at 1:30 in the morning and they were very helpful when we rang confirming entry codes and where to locate our keys. The hotel was clean and tidy and friendly but a little tired in places for the money we paid. We could select some U.K. channels on the TV which was nice. From a COVID point of view there were signs saying masks were obligatory and there were a few bottles of sanitiser around but there were also leaflets laying around which wouldn’t be there in the U.K. and the buffet breakfast had exposed foods which anyone could cough or breathe over including cereals and soft fruit so we were limited to eating the bread and pastries which were brought to the table and yoghurt which was a shame as we had a long hard day ahead of us. There was a limit of two people at the buffet at a time but this wasn’t enforced and people were not seated two metres apart. And there were silly things that are easy fixes like the man on reception took my credit card from me and put it in the machine himself when he shouldn’t have touched it and the keypad wasn’t cleaned so generally a lack of insight which I imagine extends across all departments in the hotel. We cleaned our hands every time we touched any door handle or tap or the kettle as we didn’t feel COVID safe. So I would certainly not stay at this hotel again during the Covid crisis but i probably would afterwards if it was sensibly priced.

Staff were very helpful and friendly. Continental breakfast was plentiful, fresh and varied. Hotel was in a lovely location overlooking rhe beach. Would love to stay there again

The receptionist was a lacking in smiles upon our arrival. The room was clean large, but on the road side. So when we opened the window we couldn’t sleep at night due to the noise. There was a mound patch in a corner that had obviously been there for a long time as it has been dry for weeks!! We had an issue with a ferry cancellation, so had to leave the hotel 1 day early. We had paid up front. We gave notice to the hotel the night before we would be leaving 1 day early. They refused a refund for that night. They also charged an extra £15.97 to my card after we had left. I phoned the hotel and they denied they had taken any payment.

Lovely location Very clean and comfortable

Room great. Good location. Staff very helpful.

staff exceptionally helpful & attentive three night stay,good base for the area.

We had an early connection so I carried my luggage to the car (no elevator) at 7:15 AM. When I returned to go back to get my wife's bag, the hotel door was locked and I realized no one was on duty. I could not get back into the hotel. Luckily a person from the adjoining building let me into theirs and showed me a way to get into the hotel. After trying several unsuccessful paths I made it back into the hotel lobby just as the receptionist was arriving. She said they don't open until 7:30AM, so you cannot check out and make final payment until then!! That's crazy. The room overlooking the beach was wonderful but don't come here if you need to leave early or expect good service.

What a fantastic place. Right on the beach front and easy access to all of Dinard. The lady on reception could not have been more obliging; she up- graded us just as a gesture and accompanied us to the room and showed us round. She explained the various procedures with the security in place( in perfect English); such a lovely lady! The room was quiet, clean and full of all the expected accoutrements. Parking was , or could be , an issue but as we were out of season, it was easily dealt with. We shall definitely go there again. You can park up and forget about driving and just enjoy such a lovely town. Brilliant.

Extremely helpful lady on the desk. Fantastic location and so, so convenient. Will definitely stay thete again.

Very relaxing and informel.very equit for self catering if you or want to eat at hotel close to town centre and you are almost on top of the beech l

The hotel was more of an apartment block with a few rooms. Being out of season, February, there were no facilities and the room had no kettle etc.

My wife and I came on a mini break and stayed here for one night. Even though our next night was a beautiful chateau on the coast we would happily have stayed here instead! A wonderfully situated hotel that is quiet and comfortable, and as I said 'What a view!'

Dated hotel, updating attempted with insufficient funding. No aircon or c/h, room heating, if required, is by a small electric convector heater. The upgraded rainfall shower successfully flooded the tiny shower room each time it was used. The hotel is in a very good location but desperately needs a major makeover.

Good for a business trip

We had a large room with well equipped kitchen area. There is a lift which goes down to the beach - very handy saves walking down the hill when going to beach or into town. The town has plenty of nice restaurants but in the evening you need to get a table by 1930 because they get busy. This was our first stay in Dinard and we enjoyed it.

A pleasant hotel convenient for the beach. However, breakfast was a little niggardly with trays designed to ensure you don't take too much. Also, no large spoons to eat your cereal and no spoon to scoop up the juice along with the fresh fruit. Smacks of a frugal approach.

VERY KIND STAFF

the hotel i have stayed at for the past 10 years. 3 mins walk from town and direct access to main beach by lift. underground secure parking available. rooms are well equipped and being slightly away from the centre slightly quieter than in town.

Room was okay but could have been cleaner, the toilet extractor was dirty, the bins hadn't been emptied in our room, however the room was modern and stylish. The hotel advertised a swimming pool and this was the smallest I have ever seen but the children still loved it!