Overall Ratings & Reviews Smile Hotel Okinawa Naha

Close to the ferry and very affordable. Great place to stay as you wait for the ferry to the other Okinawa islands

I liked the proximity to Tomari Port

Staff was polite and helpful. Cleaning staff were very nice too.

Corner room was a bit noisy but we were comfortable. The breakfast was nice and the lady running it was very friendly.

The location is good as it’s next to the port so good for taking trips to other islands . Also about a 15 minute walk from Main Street . There is a lessons next door . Hotel is quite shabby and needs updating . There is only one lift which gets congested so they suggested you use the stairs at certain times not great if in tenth floor . Two women on reception were very rude although a gentleman receptionist was great he ordered me a taxi to the airport . The price I paid for two nights was quite high not really worth it although I must say the rooms were quiet but quite small and compact . Nothing in reception area really . The hotel has a shabby aura but if your just sleeping it’s ok

Extremely clean, comfortable, quiet & near all attractions

Air condition not strong enough for us. The pillow is too low.

Room is cozy..good for tourists. Wifi is good. Walking distance to naha cruise terminal.

Good location and friendly staff

Great place, nice steps from the beach side. Very calm and laid back environment. The TV wasn't hijacked with hotel stuff, so I could connect my chromecast and watch my content from my laptop or phone.

Very small damp overheated room, with no possibility to open the window. Stay away from breakfast.

My room is for disabled people,the toilet is very big!Clean & study!It is a conscience place .I will choose next time.

It's a convenient location, basic but clean.

Due to last minute plan change, so this hotel rate is so expensive , but nothing we could do, because me n my son went for Okinawa marathon , unable to get any room in Okinawa city, so this one is better than other place on this island. Hoping next time I can get better n cheaper rate. I need to take taxi back to hotel after finishing marathon race on 2/15. I found the public transport in Okinawa Island is so poor n rare.

Nice and clean hotel with tasty buffet breakfast and friendly service. Location is good too as it's not far from monorail station and Union supermarket. Would stay again.

I have stayed at this Hotel before. The room was clean, but like most hotels in Japan, small for people who are used to American style rooms. The location is good, in Naha, next to Tomari Port. Parking is about a block away in an underground parking lot. It cost 1,000 yen, which is about $10 in American dollars. Overall, I like this hotel.

I've stayed in a few hotels in my days and this one just doesn't have that 4 star or close to 4 star feeling!

Neat and tidy hotel conveniently located next to the port for easy ferry access!

チェックインの対応がとてもスムーズだった。とても便利な場所で心地いい。もらえるクーポンも魅力的。

毎年は離島へ行くときに泊まります。泊港に近いホテル、なので翌朝早くフェリーを乗るときに便利です。部屋は可も不可なく清潔です。周りスーパーレストランなど結構有って便利です