The staff were enthusiastic. The location was great. The rooms were clean.

Located right in the heart of the old town, with convenient two-way traffic. The staff are friendly and enthusiastic. The overall experience here was good, the only drawback being that there weren't many power outlets in the room.

The service was terrible; they didn't seem to help with luggage. The staff weren't at all welcoming or friendly when customers came and went!

The staff were polite and lovely, and they upgraded me from a small room to a larger one.

Beautiful hotel, friendly and enthusiastic staff, especially Thao the receptionist. Diverse breakfast with many European and Asian dishes. Spacious and clean room. Will definitely come back here next time.

Very noisy at night and early in the morning to sleep and rest. Restaurant is nice. In the afternoon also noisy because the cleaning staffs are talking very loud in the lobby. Not worth the money so much tho.

I enjoy this hotel. Near everywhere.

The hotel service is very good, and I have a great stay.

Room like picture. Great staff for early check-in 1 hour. The room is clean with a bathtub and just a few steps walk to the sword lake

The hotel is clean, rooms are spacious, staff are good.

Clean hotel friendly staff lovely. Attentive service, dedicated. Right in the center and very near the pedestrian street. However, closing at 12pm, so going out late to call the door, it is a bit inconvenient.

The hotel is clean, wide bed. Breakfast oke. Staff happy, polite. Some parts are not good, the sound is too poor.

Very good hotel facility as well as location, room is clean, staff friendly.

The breakfast is less than satisfactory

Everything is very good Counter staff do not have much leisure

nice room, but very noisy in the morning

Strategic and clean, price ok.

Hotel in beautiful position, near Hoan Kiem Lake, just a 5 minute walk.

3 star! Delicious breakfast and I'm not complaining!