A good hotel, that looks and feels a liked dated... but a fantastic location

Dated need renovation. Carpet stained, no thermostat in room.

The staff were super frienly and helpful. The hotel is walking distance from the station (10 minute walk) and the room we were in had a great view!

1 night stopover. Pleasant hotel, a little out of town

While the staff were friendly, it was disappointing to have to pay for parking since we were staying at the hotel. The location can not be beat. Basically their focus is on weddings and is priced accordingly.

We were in Kokura to see family, & booked the room only 2 days in advance. It was a short 4 block walk from the JR train station. When we arrived the srevice was absolutely wonderful. They took our bags & offered us cool moist towels which was nice after a day of travelling. The room was nice with a fabulous view of the river. The room was good size for Japan & the bathroom was the nicest we saw while in the country. The area some shopping & food close by but not really a big tourist destination. We had a great time while seeing family in the area. I definitely recommend this hotel.

The hotel is a little old and far from the station but the service is compensates it.

TAKE THE BOAT FERRIES AND YOU WILL HAVE A GREAT TIME IN SHINGOGSEKE AREA. THIA HOTEL IS IN KOKURA BUT A TRAIN AND FERRY WIDE AWAY FROM ALL THE ATTRACTIONS. YOU WILL NOT REGRET THIS LOCATION IS REALLY NICE.

Very pleasant stay, helpfull staff

Right next to the river. Within walking distance to Kokura Castle. Good reception even though they speak only little English.

Hotel staff were friendly and helpful. Although none of the staff speak enough English to communicate verbally, they were very considerate and eager to help. For example, I was sweating heavily when I arrive. Upoon showing my confirmation number, the staff provided cold towel and promptly show the way to my room. It would have been better if they can communicate better in English (some went blank once I spoke English). The room was clean and comfortable. Hotel location was good too. I arrived via the JR train and it took me 15-20mins to get there. It is about 5-10min walk from Kokura Castle, a local tourist destination, and a mall. This made it easy for asking direction. The opposite direction of the castle was a lot of local resturants and stores. In summary, Hotel Crown Palais Kokura was a great choice for my 2 days stay and would suggest it if people are looking for hotel in the area.

Hotel is conveniently located on the river bank with castle across and nice view. Staff are friendly and helpful but rooms may need some renovations soon

ロビーが広々していて気分良し。

受付、元気あり。 朝食が美味。

少し設備が古いか。

行きつけの店に近かった

古い建物だが、せせこましい狭さとは無縁。 が、カーペット等は汚いのは要改善

少し設備が古いが受付対応が丁寧で朝食も豪華。 駅から10分ほどあるが川の横で景色良し。 この街に落ち着いた環境で泊まりたいならオススメ。

１人で２泊お世話になりました。 新幹線で２４時少し前に小倉駅に到着。雨が降っていたこともあり、タクシーで向かい、ワンメーターで到着。タクシーもエントランスギリギリまでつけて頂けました。 ２４時前でしたが、フロントに２名で待って頂いており、笑顔で迎えて頂きました。 お部屋はダブルベットで広めでした。窓際にテーブル椅子もあり、ゆっくり過ごすことができました。 アメニティもしっかり揃っており、部屋着もありました。 ２日目にお部屋のお掃除はしないようにして、出かけ、夜戻ると、部屋のドアノブに部屋着、タオル一式、お風呂マットを袋に入れて掛けて下さってました。ありがとうございました。 「さすか！日本！」と嬉しくなりました！ 建物は多少古さはありますが、心温まる気持ちにして頂きました。 ありがとうございました！

Good service