Our stay here for a week was amazing! The location is perfect for walking and very safe. The staff were extremely kind and helpful. Breakfast on the rooftop terrace was delicious and made to order - and also added great value for money. The rooms were clean and tidy, water was provided, as well as dishes, cups, and even a flower vase when requested. The only downsides were some peeling paint on some of the walls, the shower dripped, and one of the bedroom door latches were damaged. None of these things negatively impacted our stay.

Breakfast, was ok Bed was very Hard , it looks like it was clean properly . Furniture was very old , paint in the bathroom was chipping , tv was very hard to operate , refrigerator was very load , sofas were very dirty , the area which the hotel is located very nice tea closet to pretty much everything very safe . But I wouldn’t recommend this property .

The best part was the breakfast, the room is clean but a lot of items are missing if I stay longer than one night

Los cuartos y baños están en muy mal estado, viejos y descuidados

The hotel needs to be renovated. The chef at breakfast is not very friendly and way too slow. The location is very nice.

Excelente servicio

There were ants 🐜 in my shower, a whole colony of them 😳😤

The area is beautiful,, the room si just ok Breakfast was good, and the girl cooking was great

Courteous staff and nice complimentary breakfast stood out. While the room was clean, the sofa set looked dirty (needs a deep cleaning) and the bathroom shower door could not slide. The bathroom needs to be renovated. Overall, not bad for the price.

The property is in a very good location, have a good breakfast, and the room was big but a little dark

Internet and cable TV were not working during the stay, although asking front desk for help, no attempts to fix or make anything different. Room had no dark curtains so it was very bright at dawn. Toilette was leaking so it was noisy. In the plus side, breakfast was really good

Hotel phone, to communicate with front desk mainly and kitchen utensils.

Recomendado como siempre, una propiedad tranquila y con excelente ubicación. Su personal súper amable, todos nos ayudaron durante nuestra estancia, desde recepción hasta el personal de seguridad.

Todo excelente

Todo excelente

When we arrived we were informed that our room was not available so we were sent to another property they have. There was nobody working the desk only the security guard at both properties. Same thing when we arrived at the second property. We had to pay an UBER to get there. I stayed at the second property several years ago and was surprised at how sad it had become. The towels were old, stained and with holes. The chefs however for the breakfast were really good. Five stars for both of them. The location is great. But I will not be staying at these properties again. Seriously the towels looked like the one I use to dry off the dog. If you stay here bring your own towels.

La propiedad está muy bien ubicada con muchos sitios cerca que puedes ir caminando, con un desayuno muy rico atendido por la Sra Alma súper amable. Es una lástima que no presten atención a la limpieza fatal, toallas viejas duras y sábanas percudidas.

It so disgusting to find hair in your pillows and sheets. We had to sleep on top of everything to avoid risks. It's incredible how you can get this type of surprises in Polanco. Anyway. Ask for cleaning before getting here.

Very very dirty property!!!! Extremely noisy Breakfast was not very good. Price is low.

The Room had no Ventilator or Airconditioning. Water was dripping and leaking in the Toilet. No one was there to repair. The condition of linen and room was deplorable. No solution was provided.