Great location at the borders. Very helpful staff and great, clean and nice rooms.

great service , The staff were very helpful

Excellent surroundings! Interior in need of some tlc.

Quiet riverside location and convenient for exploring the area around Melrose. Grand old building with plenty of character. Great breakfast with fine views and tasty food

Yes good selection from Bar however some staff need to smile a bit often i feel they are there on sufference. My room was excellent however cold due to heaters on timers. Windows where absolutely filthy. On a positive note, front facing reception staff where excellent particularly Charlotte

Great location. Great food. Friendly attentive staff.

Comfy and welcoming.

It was nice to be able to have dogs

Great location and relaxed atmosphere.

Lovely location, very friendly staff, great food and a comfortable stay. The property is a gem in the rough - the common areas present beautifully but the room was a bit tired (but still very comfy)

The Staff were very helpful and friendly. Room was really clean, large and comfortable. We had a four poster bed.! There were several walks, one of which we did. We would like to return sometime.

Super comfortable bed in a spacious room. Very clean and tidy. Lovely welcome and advice about the state of the footpaths in the area are very muddy, so we wore walking boots for our river walk to William Wallace monument and along the river bank.

Communication and information from the hotel very good, warmly greeted at check in. Very helpful and friendly staff, good breakfast choices and a nicely varied dinner menu in the restaurant, very well cooked using local produce. Lovely quiet country setting on the river Tweed.

Beautiful location and great size rooms. Tv needs upgraded from a 14inch to at least 32in. Breakfast on day one was farcical. Breakfast was 7 to 10 but when we arrived at 9.30 we were told "well guys you have arrived late so you can only have whats left". Not a great welcome. There was no milk for cereal and i had to ask 4 times to get some. I had to find the staff to ask for tea and coffee. Next day there was more staff at breakfast and though we arrived at the same time an older lady was clearly making sure breakfast flowed smoothly. Upstairs lounge was a great place to hang out. Hotel is great for dog lovers. Base of the bed was really tatty but mattress good

It's a beautiful place. The staff are very friendly and helpful and the whole experience is so relaxing and different.

Location, lounge, staff, food were great. The bed was terrible, very old mattress that dipped in the middle. Shower was almost inoperable with poor water flow and temperature. Other than it was great.

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Great food and nice atmosphere

Lovely hotel in fabulous surroundings but some areas of the hotel was in need of little refurbishment and updating

Lovely character property with excellent food