Overall Ratings & Reviews Chalet Queenstown

Great place with a fantastic breakfast. The owners really know how to cook! Conveniently located and a short walk to the city center and access to the airport. The room was clean and comfortable with beautiful views from the deck.

We stayed for 2 nights and really enjoy the motel, cozy and comfortable room, and owners are pretty friendly.

We had a lovely comfortable stay here. A lovely view from the room. Super convient location. Would definitely stay again.

It was terrific!! Very nice! Clean and comfortable!! Close to all the restaurants and shopping! Host super nice and accommodating!! Great place to stay!!

Staff personable and helpful

Property and furnishings are a little dated and surroundings on property a bit untidy. However the service was very good. Location is good, had some awesome views of lake and mountains. Felt about right for what we paid.

The manager was so welcoming. Loved our stay. Easy walk into town a bit of an uphill walking back. Highly recommended.

Friendly service and convenient location easy walking distance from town

Staff was very helpful, friendly, and flexible. Beautiful view of the lake; convenient to city center!

Deborah was a great hostess and went out of her way to be accommodating and helpful! Our room was neat, clean and the furnishings were new and in great shape. The breakfast was delicious - we would definitely stay here again!

Excellent & friendly service and was given choice of rooms. The place seemed a little worn and room was tight on space. Needs new hair dryer and heater in bathroom

Clean and well-equipped room in a small hotel. It was nice that the hotel wasn't quite on the main road but quite close to it. We enjoyed our 2-night stay here. Staff was helpful.

A great place to stay. Really great service. The receptionist/cook/cleaner was the best! So lovely. Beautiful view. A little noisy but not too bad. Good breakfast. Recommend this place.

Can't say enough about how friendly the staff are here--really made all the difference in the world! SO above and beyond! And breakfast was delicious--definitely exceeded my expectations!

We really enjoyed our stay. No view from our room, however, we were barely there. The staff was absolutely lovely and helpful with everything. My only criticism would be the beds (mattresses), which were fine but not great.

The property was at a walking distance from city. I did not need to uber/ get taxi to anywhere. However, for the price I paid, the amenities were none. Breakfast was not included, there was no indoor pool/ spa or anything even close. The place did not have air conditioners (which believe it or not was needed sometime) and MOST of the time, there was no one at front desk.

Comfortable room with a great view

Liked the fact it was close to town and it was nice and cozy

Small room only space for 1 suitcase, bathroom was the size of a cupboard with 600mm clearance from wall to shower curtain , no spare toilet paper, spare blanket crumpled and dumped on floor of wardrobe, no powerpoint in bathroom (had to unplug heater to use hairdryer) , kept awake by listening to neighbouring room snoring then woken by their alarm clock , cannot leave balcony door open as other guests can access via balcony . Did not feel safe . Fire egress via stair however if fire in stairwell no other egress other than jumping off balcony . Powerboard under bed used for appliances . Did not feel safe. Do not stay here .

The style of the chalet was great and it was very convenient to the town