The good first. The staff was lovely. The bad - for being the most expensive hotel of our trip around the Netherlands, it left the most to be desired. The hall and room were filled with small flying bugs. I had to try brushing them off the door before opening them to try to minimize the number getting in the room. The lighting was terrible in the room and in the breakfast area and there weren’t enough outlets. The beds were in poor condition and one was so bad that when my husband sat on it he almost fell on the floor because it folded in half. The room was tiny and we had almost no room for our bags for a triple room. The worst was the lack of soundproofing. It’s not the hotels fault that a family had their children running wild in the hallway but we could hear it all. It was a very unpleasant stay.

Clean room. Easy access to public transportation. Lots of places to eat nearby. Safe to walk around.

Front desk staff was universally good. Very helpful and personable. Cleaning however was not great - asked for extra towels and never got them, they did not leave us bath mat one night, room was ok but not particularly well cleaned. Faucet in bathroom was loose, design of shelf over bathroom sink was very awkward, there was no way to be in touch with front desk unless you went down. Chat function did not ever get message to staff, room was very crowded.

Convenient friendly hotel. Room was a bit small but clean with all amenities

The Hotel Mosaic was a good location for our short stay in Amsterdam--walking distance from everywhere we wanted to visit. And the staff at the front desk were very friendly and helpful. But I have to share that the bathroom in our room was absolutely disgusting. There was no ventilation (there seemed to be an exhaust fan on the wall but it wasn't working), so mold and mildew had formed on the ceiling and walls, and the hair dryer was rusted. So much moisture collected on surfaces that the toilet paper rolls were damp. The hotel's solution to this was to give the space a thorough scrubbing with strong chemicals, so it then smelled of mildew AND chlorine. So despite the location and the friendly staff, I would not stay here again.

The staff were all so kind and helpful.

The staff was super nice and was willing to help with whatever was needed.

Room looked cleaned and staff was kind

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People smoking in the corridors. Stuff was friendly and helpful. Room is clean. Parking was expensive for 40 Euros per day

Professional and helpful staff. Great location and price

Rent rum. Trevlig personal. Låg bra till.

깨긋합니다

Muy impersonal. Habitación muy pequeña e incómoda. Lo bueno es la zona y transporte muy accesible.

Hotellet er udmærket, men rengøringen virkelig mangelfuld. Beskidte glas på værelset, manglende sæbe på badeværelset og meget sporadisk daglig rengøring. Receptionister meget venlige og hjælper straks. Morgenmaden var ikke fantasisk. Trist pålæg og meget få grøntsager. Meget travlt og overfyldt morgenmads-restaurant. Placeringen er fin og i gå-afstand til shopping, kanalrundfart og museer, samt gode restauranter tæt på hotellet. Personalet meget venlig og imødekommende. Mvh Line

Very very Good 👍

God beliggenhed, men det er også det eneste positive jeg har at skrive om hotellet. Hotellet hedder forskellige ting, hvilket virker meget mærkeligt. Dårlig indretning og ekstremt lydt. Vær derfor forberedt på at vågne både sent og tidligt. Skrappe rengøringsmidler, så der stinker når man får værelset og ikke særlig meget kontakt med personalet. Blød seng og toilettet kunne lige så godt være inde i rummet så lydt der er.

Séjour au top ! Chambre et locaux très propres, personnel très agréable et très bon petit déjeuner. Seule petite suggestion : ajouter quelques accroches au mur pour les manteaux et un petit frigo.

Calisanlar harikaydi, oda temizdi

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