Overall Ratings & Reviews Hampton Inn and Suites New Hartford

Great customer service and extremely clean! Would stay again!

I loved it!! I was even thinking of adding another day to our stay!!!

Staff here is amazing, nice quiet sleep.

I was "upgraded" from a 2 queen room to a king size suite WITHOUT being asked, because there were no queen rooms left. That didnt work for me because I was with my teenager son... So I was given a roll in bed which was absolutely terrible. For anyone with bavk issues, do not sleep on this. The room had a bad odor upon entering so we were.obligates to keep on the AC and Fan which made it extremely noisy and impossible to sleep continuously. The breakfast was horrible. Very disappoiting overall. Won't return.

We booked for 3 adults and got one king bed. This was a expedia issue and since I ordered via a 3rd party the hotel could not do anything to chang it other than give us a cot. My son had to get his own room. Not good Expedia.

Great

Great property

Always a pleasant stay!

The staff here is beyond kind.

Friendly staff, very convenient, good breakfast

Was told that there was no room available when checking in…we were scheduled to be at a graduation at 4 pm and had just driven for 3 hours! Manager said that someone tried to call me… NOPE!! Tried to send us to Rome NY!!! We had nowhere to stay!!! Drove 3 hours home at 1 am!!!! Very disgusted!!!

Good place to stay

Everything was great!

A bit dusty

Very peaceful business stay.

Very clean and cozy

great stay.

Very comfortable stay

Excellent service,thank you

Very clean and room was comfortable.