I had a pleasant stay at this hotel overall. The staff were very friendly, welcoming, and accommodating, which really made a difference and made me feel comfortable throughout my stay. The hotel itself is nice and has a good atmosphere. However, cleanliness could use some improvement, as there were a few areas that didn’t feel as clean as expected. With a bit more attention to this, the hotel has great potential to be even better. I would still recommend it, especially because of the excellent service from the staff.

The bed was so tilted at an angle that I had to put a pillow under it to get it level and I could feel the springs through the mattress. I also requested non smoking room but they only had smoking available. They wouldn’t cancel my reservation but were able to get me in a non smoking room for most of my reservation but I had to switch during the middle of my stay to a smoking room, so I just went and stayed somewhere else because the smoking rooms smelled terrible. Make sure you confirm directly with the hotel for non smoking rooms. Don’t trust just clicking that on Expedia.

The room I stayed in was much older than it looked and smaller. However the service was great!

Inexpensive, excellent value, exactly what I was looking for.

Easily accessible from train and bus stations

I feel the place is a bit over priced for the quality of the room The bed was super soft, and for me personally I don't like that kind of bed. The breakfast is very simple. You could have some fruits as an option

Would have been easy to find, except it was listed under another name (Central Plaza Hotel)! As you would expect, small room but with almost everything I needed. Comfortable, functional and pretty quiet. There are supermarkets and cafes near the station. Some staff speak English.

Overall the hotel is very good as it is within 2 mins walking distance to Keikyu Tsurumi Station and 3 mins to JR Tsurumi Station. Also lots of cafe, bar along the way. Family Mart is just next to the hotel. Simple breakfast is provided. However there is no wifi in the room which is really inconvenience and when I booked the room it is clearly stated that there is wifi.

2点ございます。 ①お部屋の壁の黒い汚れ、ベッドの頭側だったので、カビだったらどうしよう…と特に気になりました。 ②バス&トイレの壁の汚れ、バスタブの内側、水垢でしょうか？気になって入浴はせずシャワーにしました。 ③備え付けのポット、内側・注ぎ口のメッシュ部分、サビ・黄ばみが気になりました。 ④コインランドリーを使わせていただいたのですが、乾燥機の扉内側、周辺が気になりました。コインランドリーがあるだけでありがたいとは思いますが…定期的にお掃除をしていただけたら、更に快適に過ごせると思います。

レセプションのスタッフがインド系の女性でしたがとても一生懸命でとても感じが良かった。

大学受験のため2泊3日利用させていただきました！とても清潔でしたし、フロントの方も愛想良くて、ここにしてよかったです！朝食もとても美味しかったです！また機会がありましたらよろしくおねがいします♪

突然の人数変更にも対応していただきとても良いホテルだと思いました

お店がたくさんあっていい

良かった

職員、設施服務很好

丁寧に説明していただきました

駅に近く、便利。食事もまあまあで良くリピートしてます。

スタッフの対応が良く、良い宿泊ができました

商店街の中で落ち着いた場所。

設備などはお値段相応で何も不便なかったのですが、バスルームがおじさんの臭い(加齢臭？)が充満していて酷かったです。本当に酷かった。スタッフさんはあれで次の客をいれて良しと思ったんでしょうか❓仕方なしに使いましたが、本当に臭くて臭くてたまらなかった。