Hôtel Spa Excelsior

Explore Hôtel Spa Excelsior
8.0
Very Good
From 1,004 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews Hôtel Spa Excelsior

Number of reviews per page
20
40
Top reviews
sebastien
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The night staff was rude. No clean up of the room in 3 night. Fridge broke down la night, they told me that because i use the hairdryer at the same Time… I have no haïr. Only one spa open and yellow water. Pool was under work last Day. Lot of noise coming from pool repair until 9:45pm. Dirty room, Even the enveloppe for tip was dirty. In general, was not what it use to be, this hotel is running down. Stay away.
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Michel
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

restaurant was kind of cold due to all the windows. Excercise area could use a refresh and better equipment.
Kayla
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I have stayed at this hotel twice. Both times we had a nice experience however, I would confirm if your room has been renovated. The first time we stayed, the room seemed a bit out of date… But the second time our room was a renovated one and everything was perfect.
Eric
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great and cozy. Pool Area was really hot though. Great spa area outdoor.
Marie-Faydi
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Yes the staff is very nice
Sabrina
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

le personnel est toujours très courtois
Francine
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

La chambre était très propre, le personnel très courtois.
Alastair
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Front desk staff were lovely
Nathalie
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Chambre propre mais vieillot, a besoin d’un peu d’amour. Très bon rapport qualité prix
Arnaud
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All was perfect, the staff was kind and communication was good. I recommand
Mahmoud
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice
Caroline
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff-super ! Nice pool ! Clean room ! Bed - could be more confortable
Eric
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We were looking for a quick romantic weekend getaway... We had a remarkable time between massages, finnish sauna, jacuzzi and indoor pool... We stayed in the President suite which was clean, spacious and cozy. We are looking forward to other great weekend ahead!
Chrystian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Parking was easy and the restaurant had a great menu for the new year party.
Natalie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff were very courteous and the room was clean. However, there was no shampoo or conditioner provided at the property
Mandy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff is friendly. Pool was nice.
Marie-Josée
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very old, no salt in driveway eventhough there was hail
Anna
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Remote control of TV didn't work properly, we couldn't control the volume and had to stand up to change it all the time. Also there's no the option to control heating inside thr room. Was too hot and generator worked too loud. One of us couldn't sleep the whole night.
Fiona
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room spotless. Nice pool & dinner. Wasn't t brave enough to step out into the snow to try out the sauna.
Isabelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very clean hotel and room, access to dry Sauna and several hot pools. Staff was really welcoming and available without pushing to much. Same good experience with the restaurant in the Hotel. Excellent service and food!😍
Number of reviews per page
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40