The hotel need some updates; starting on the hall carpet, doors, tvs, couches..everything, unfortunately.

O único problema desse hotel é o sistema de exaustão do restaurante que não funciona e todo mundo fica cheirando fritura, mesmo que você não vá ao restaurante.

Good location, clean, quiet and very friendly staff

Good service

Amazing place

Clean and friendly

Great

Quarto no primeiro piso com barulho das edificações vizinhas. Limpeza a desejar com poeira acumulada no piso. A camareira não utilizava máscara para limpar os quartos. Cobertas e travesseiros não estavam protegidos, normalmente vem em sacos lacrados nos outros hotéis. A comida do no jantar foi servida fria.

Bed linen pretty clean, as the towels, it could be a little better beneath the bed - I check everywhere before leaving it not to forget things. Breakfast is one of the best. Service is good. The mattress is great, you really rest. I´ve been staying there for a while whenever is available and with a few exceptions everything was pretty good. There´s a very clean small fitness center, very convenient. A good range of TV channels, working properly, as the internet. Anyway, a pretty convenient and nice stay.

Check in was easy, the staff was accommodating. The hotel room does not have a safe unless you purchase a more expensive suite, the bathrooms need updating and the shower tiles towards the bottom are filthy with mildew. The hotel does not provide irons and there are no ice machines. You must called the front desk to request ice be brought up to your room. The mini fridge is stocked but you have to pay for it. Like I said, it's a place to lay your head but it could use major upgrades and improvements.

I ordered double bed and not available and staff was not willing to change. I have to paid for parking when it supposed to be included. No restaurant service when I arrived at 5pm. My credit card was not accepted. When I paid in cash staff was no willing to provide receipt. Too much troubles.

Excelentes recepcionistas, quarto impecável, café da manhã excepcional e óti.a localização. Recomendo muito.

Hotel em que geralmente me hospedo em Ponta Grossa. Excelente café da manhã e atendentes atenciosos

Sempre ficava aí. Ultimamente os colchões duros e travesseiros dificultaram meu descanso à noite. Mas o hotel sempre teve ótima qualidade

Ótimo hotel, bem localizado e confortável.

Equipe excepcional para atender

Principais pontos positivos são a localização e a hospitalidade da equipe de funcionários.

tudo ok

Sempre que vamos a PG nós hospedamos no Bourbon, adoramos o hotel, a recepção e o café da manhã 💖

o café servido no café da manhã é ruim e muito forte