Comfortable and excellent location in the town

Really good breakfast and great stay

The hotel is a typical old pub, the staff lovely and welcoming. The stairways and walls are dated, but the rooms are tidy, clean, comfortable and cosy. The full breakfast was beautiful. I enjoyed the stay and would definitely stay again. For your evening meal we went to the Caven Arms on the recommendation of the hotel/pub manager and that was delightful too.

The location was great and room was comforrable. The host was very helpfull and pleasant.

Room a little cold

Breakfast cooked excellant crockery and cutlery spotless.

FOR THOSE WHO THINK THEY CANT SPELL HEART PROPERLY IN DUMFRIES LET ME INFORM YOU HART IS A DEER OR STAG. AND ACTUALLY NOT AN ORGAN IN THE HUMAN BODY OBVIOUSLY LOL. SUSAN THE OWNER TOLD ME AS I FINISHED MY FULL SCOTTISH BREAKFAST HAGGIS INCLUDED LOL. HAD A 1 NIGHT STAY FOR WORK AND COULD NOT COMPLAIN ABOUT ANYTHING REALLY. VERY ATTENTIVE STAFF. CLEAN AND COMFORTABLE. STAROPRAMEN ON TAP (MY FAVOURITE) AND GOOD SELECTION OF WHISKEY. LOTS OF TAKE AWAY RESTAURANTS AND PUBS CLOSE BY.

Very poor, noise very bad from interior and exterior. Staff was one person. Parking on street. Breakfast was ok but served in a very old dark room. Would never stsy again.

Lovely clean room and very friendly staff

I said I’d have breakfast at 9 but was up at 7 and it wasn’t a problem. Very accommodating. Nothing was a problem and it was perfect for the reason of my stay. I’d defo stay there again.

Room clean and tidy with ensuite toilet, sink and powerful shower. Kettle and tea, coffee and hot chocolate provided and topped up daily as were the towels. Very nice stay.

I finally got a refund, my advice is don’t pay in advance.

Very friendly and helpful hostess who made me feel really welcome. The property is in a back street in an area that looks very run down. As a single female this would have raised concerns for my personal safety had I been out after dark. Plenty of parking to the rear of the property. The decor in many areas looked tired but was fine in my room which was fresh, clean and tidy. A hairdryer would have been a useful addition. No food is served in the evening but the hostess recommended several nearby places. A tasty cooked breakfast was included in the price. Overall, it was fine for a budget overnight stay.

I stayed in the White Hart Hotel for a short break with my brother. The couple who run it were welcoming and check-in was effortless. Breakfast had a cooked option in addition to cereal etc. which we opted for. We each had a room with en suite which were spacious and clean. There were several places to eat within 10-15 minutes walk.

the whole place needs a revamp carpets worn and faded .paint work on stairs peeling and discoloured . the beds were very comfortable and clean breakfast good proprieter very nice .anyway wouldnt

This was the WORST hotel I've ever stayed in. Despite saying there was free Wi-Fi, there was none. However, the worst thing was the ear-shattering noise on Friday and Saturday night. This lasted until between 3am and 4am. There was no warning of this nor apology. DON'T STAY HERE! DREADFUL!

Friendly owners. Comfortable spacious room. Great breakfast

The guy we met at the bar/reception was pleasant but we had the most terrible experience during our stay in this hotel. Instead of staying 3 nights, we went home immediately the following morning. We cannot imagine ourselves staying one more night. We were looking forward to a peaceful and relaxing holiday but we had the total opposite in this so called “hotel”. The noise was overwhelming all through the night. The loud music coming from the bar was horrendous including people shouting. There were also a lot of banging of doors. Smoke is also getting inside the room from people smoking near the fire exit. Also, you can barely get a good network using your data and their bad wifi has the worst connection that you cannot even use it. We tried to contact the hotel but unable to reach them, no answer. We escalated it to hotels.com but even them cannot get through to the hotel service. It was a mistake booking this hotel. We totally regret it. We also noticed molds in the shower. We wasted our money for nothing. We cannot even asked for refund as we never had any response from this hotel. There was no one at the reception when we left. Do not make the same mistake we did. Never even attempt to book it, you will surely regret it. We cannot understand how they manage to get good star reviews when in fact, it should be condemned. Please AVOID at all cost.

Hotel just yards away from bus terminal , room ensuite , shower was very good , had coffee , tea and kettle as well as TV . Great value for money ,have stayed there before would stay there again . Cooked breakfast included which was very good .

Friendly welcome, good local information, very good breakfast..