8.6
Very Good
From 233 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

7.5

Location

9.0

Service and Facilites

8.8

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Traveler Reviews Paladin Hotel

Number of reviews per page
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40
Customer reviews
Mercedes Pidlaoan
icon-Family
Family
icon-origin-TRAVELOKA
8.7
/10
Reviewed 299 week(s) ago
Location is great near burnham park. Standard room was so small. Breakfast is okay. Staying again? Maybe I'll try other hotel.
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nigel c.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 343 week(s) ago
The place is nice, they will let you leave your luggage even before your check in time. Though they don't have elevator it is still nice. The staff is very accommodating, they always greet you every time they see you. The room is not that big but its clean especially the bathroom. Its just that the bedsheet doesn't smell good, it smells old
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Philip d. G.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 345 week(s) ago
This hotel has good location it’s at the city proper and near to many attractions
1 people find it helpful
Rosie M.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 356 week(s) ago
It's our first time in Baguio.The hotel staff are warm and friendly. Room is clean and well ventilated (though there was one bulb which was not functioning) but it's okay. They're ready to fulfill your request. Food is okay but if you will choose two viands you need to add and pay 50php. It would help if the hotel has an elevator because I have a baby with me and taking the stairs was really a struggle. Massage was perfect my husband enjoyed it. Bed was comfy and big (King sized). We chose the room with window but was not expecting the noisy background outside. Our room was near the KTV Bar so if you're situated in that room better close the glass and screen windows for you to have a sound sleep. Location is perfect. Hotel is near at Burnham park, maharlika market. Good taste restaurant and if you want to go to other scenic spots taxis are everywhere in the area. In total, we enjoyed our stay! :)
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1 people find it helpful
Rommel L.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 364 week(s) ago
Welcoming and friendly staff, neat room and strategic location are just few of the best reasons why Paladin Hotel is highly recommended.
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Kristine j. C.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 365 week(s) ago
internet connection is not working, as well as the cable.
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Ted M. H.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 365 week(s) ago
The place needed a little maintenance, but I'd definitely still recommend it for the service. The hotel staff was very helpful and sensitive to their guests' needs. They tried their very best to make our stay as pleasant and as enjoyable as possible. I really admire the high level of professionalism their staff has shown to us. From housekeeping to front desk. All of them showed us top quality service. Plus the location is really great!
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Patricia
icon-Medical
Medical
icon-origin-TRAVELOKA
4.9
/10
Reviewed 367 week(s) ago
There is nothing good in this hotel except for the courteous staff. In addition, hotel looks old and smells bad. Cockroaches were everywhere, cabinet, desk, toilet bowl, and shower room - good thing the housekeeping boy was kind enough to transfer me to another room which has less cockroach. It's cold in Baguio, however they don't provide you a duvet but a super thin blanket. The breakfast was nothing special. This hotel is not advisable for senior citizens or people with disabilities, as it doesn't have an elevator.
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1 people find it helpful
Liesel M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 371 week(s) ago
Receptionists are nice. Always have smile ready for their guest. The room is clean.
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Jessica Silverio
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.8
/10
Reviewed 373 week(s) ago
Got room for 2 persons. Space is enough for us. Location is great. Very accessible. Walking distance from Burnham Park, near the market, and other tourist spots. Needs improvement for the food. Facilities and services are okay.
1 people find it helpful
Floro R.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 379 week(s) ago
Clean and very courteous staff.
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Jazelle H.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
5.4
/10
Reviewed 379 week(s) ago
Mind the stairs and the free breakfast? Look for somewhere else to stay
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Nicole D. M.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.1
/10
Reviewed 382 week(s) ago
Very poor wifi connection! The room is a little smelly when you come in from the outside. The space in the crossover is very different from the picture and the actual one
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1 people find it helpful
Lea Natoc
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 383 week(s) ago
They even upgraded the room for my parents. Thumbs up 👍🏼
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Janelle B.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 387 week(s) ago
Super clean room, accommodating staffs. Worth the price!
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Wylder K. D. C. o.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 389 week(s) ago
everything was great..it's lack of fridge in room...😁
1 people find it helpful
Kathleen J. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 389 week(s) ago
All the staff from the guard, frondesk, housekeeper and during the breakfast were all so attentive. They always assist us even if we don’t ask for it.
1 people find it helpful
Jes Y.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 393 week(s) ago
Excellent service. Very accommodating staffs. Will surely be back again.
1 people find it helpful
Maria S. V. P.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 394 week(s) ago
Facilities are old, especially bathroom fixtures. The family room was cramped, and bed could hardly accommodate 2 people.
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Leonard J. P.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.1
/10
Reviewed 394 week(s) ago
I hope that the entrance will be improved. Elevators must be installed at the building. Since it pays to be more inconvenient if every guest should be climbing on the stairs just to go to your room and even when entering the hotel to go to the reception for checking in. I hope the staff will be more considerate about this matter, especially that the guest must be tired from travelling and walking from the terminal going to the hotel.
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