Great location. Clean friendly and tidy hotel.

Hotel is located in an ideal neighborhood in Madrid. We had a beautiful room with two French doors and two small balconies. We are a family of four and were very happy with the size of our room. The hotel is situated between the grand Retiro park and the Center of Madrid. Bonus that there is a restaurant adjacent called Maura which provided a wonderful opportunity for food or cocktail hour. Can’t recommend this hotel or location more.

Hotel is in a perfect location, making it easy to explore the surrounding area. The restaurant beside the hotel is excellent, particularly for families with children, offering a welcoming atmosphere and a great menu that caters to all ages. The take away Nachos was very convenient for late night snake after a long walk in Madrid! The staff at the hotel are truly exceptional, very professional, attentive, and incredibly kind. They consistently went above and beyond their responsibilities to ensure our stay was comfortable and enjoyable. Their helpfulness and friendliness made a real difference, and we felt genuinely cared for throughout our visit. A special thanks to Fatima, Juan Carlos, Anna, Allison, Rey and Virginia whose outstanding service and attention to detail made our experience even more memorable. Overall, we highly recommend this hotel for anyone seeking great hospitality, a convenient location, and a family-friendly environment.

This is an excellent hotel, with welcoming staff, beautiful rooms, excellent breakfasts and walkable to the prado. Perfect stay. I seldom write reviews.

Clean room, safe and near historic sites to visit. Reasonably price compared to surrounding hotels (it is near the Mandarin Oriental hotel). The taxi stand is right nearby and you can catch one easily. Its location is excellent, very convenient but quiet on a smaller inside street. We were able to walk from hotel to Puerto Del Sol, Plaza Mayor for dinner and even all the way to Palazio Del Madrid (albeit it took 25 mins walk) even at night. The Prado museum is literally a 5 mins walk. You won’t go wrong staying at this hotel.

Improve everything, especially breakfast. Or stop offering it. It is overpriced and not good. The only thing that is 5* about your hotel is the location and that is not your merit. The worst breakfast we have ever had! And it cost 67 euros for three people. You should apologize and give us our money back. The breakfast was probably the worst experience. I would never buy it again. It was more expensive than in the Four Seasons and corresponds to a cheap guesthouse. The omelette was inedible, no cheese, no fresh juice, cheap ingredients, unpleasant cellar environment.

The rooftop terrace was lovely! All of the staff were very friendly and helpful. Loved the location near El Retiro Park.

Rooms were very nice. The 5 person room we got had a very nice private balcony. Also the hotel was within a few minutes walk off the Prado and the Parque de Los Retiros, definitely recommended

Great location, great staff. Reliable in providing information and booking an early morning taxi. Would visit again.

Great staff, good breakfast, wonderful room - with very comfortable bed!

Small outdated

Great room, quiet and close to monuments!

Staff very friendly and helpful! Great location. Fantastic city break.

esta vez, la experiencia no fue tan positiva. El desayuno estaba colapsado, por lo que opte los demas dias en tomarlo afuera. La limpoeza de la piezafue deficiente. De hecho al llegar a la pieza a las 15 hrs y ver que no estaba limpia tuve que ir a reclamar. Fue decepcionante

The staff were very pleasant and helpful

The room was functional and comfortable. All staff were friendly and helpful. There was a wide range of options for breakfast definitely worth including.

A great hotel in an unbeatable location, with helpful and professional staff, a delicious breakfast, and very comfortable rooms. Definitely my new go-to in Madrid.

Nice hotel

Excellent stay

Excellent hotel Staff is helpful highly recommend this hotel ! Located on a quiet neighborhood