Spacious, clean, and very comfortable rooms. Located right inside The Garden Mall. Absolutely TOP.

Great place to stay with family

The stay was so pleasant, the rooms and beds are so comfy, although there is a minor problem with the toilet privacy issues (maybe that's due to the open windows) Besides that the lounge also provided cozy chill moments with the free flow foods that always keep in stock. The staffs at the hotel residence, especially Irwan and his colleagues in the reception are also friendly and willing to assist anytime. Will looking forward to stay back there in the future.

Nice place to stay for your visit in Kuala Lumpur. The big desk is awesome!

The hotel staff is very friendly, because every time I go to Kuala Lumpur I always stay at St Giles Garden Hotel, I was immediately given an early check in. I like staying at this hotel because it has direct access to Garden Mall and Mega Mall. It is also close to LRT. The breakfast is also delicious and varied. Overall, I like staying at this hotel.

Very nice location connecting to the mall

The receptionist was unfriendly. I checked in at 1:30. The room was not ready. I was told to come back at 3. I waited to see if Traveloka had paid or not. I returned to the hotel at 6. They were still looking for a room so I waited again.

Request extra blanket and waited till check out also didn't receive yet. Thanks for the service, joshua.

The water is very hot. Even if the hot water tap is put off, the cold water only is very hot. Difficult to take a bath with this kind of heat.

Nice location. Intergrated with shopping centre.

The hotel is good, the hotel staff are friendly, but for people who smoke, they have to go up and down to the 6th floor, because the smoking area is on the 6th floor.

It's comfortable to live here, so you don't want to go anywhere. Suitable for a staycation, the place is in a mall so it's easy to do what you want or not

Hotel yang bersih dengan staff yang ramah.

Great hotel for holiday or staycation, comfort and quiet with the view from the hotel was so nice.

Everything perfect just parking very hard especially at Christmas time.

Since covid when it was shut down, there were no changes made. The place looks neglected. Far from the days it was doing great. Not worth the price changed.

Kami sekeluarga senang tinggal di hotel ini, lolasi strategis, breakfastnya enak semua, kamar bersih dan rapi juga besar. Sudah langganan tinggal di sini setiap ke KL, hanya kali ini agak kecewa, air di bathtub keruh tidak jernih seperti biasanya. Semoga ke depannya ada perbaikkan. Terima kasih.

The accommodation looks exactly like the photo show. It is a big room, clean and comfortable to stay. It is a good location as it is walking distance to malls. We come and stay again next time.

Bagus meskipun bangunan lama tapi tetep bagus, enak di dalam mall jadi mau beli apa aja tinggal jalan, panggil grab juga cepat, sukses terus The Gardens

Basic room amenities such as small towels and tissues not replenished. Air con not cold enough. Do not disturb light not working. Front desk staff not friendly, not welcoming. No greetings from staff on floor nor lobby. More often than not, phone are not answered. Operators not friendly and did not appear eager to assist.