My wife and I stayed for one night at The Balmoral. While the room and bathroom were small, they served our purposes very well. Staff were helpful, check in and out were easy and the complimentary breakfast was good. We would definitely stay here for another short term London stay. The premises were very clean.

The Balmoral House Hotel is a great place to stay for other reasons than just being near Paddington. The staff cannot do enough for you. Great breakfast. Clean building. Clean room. Job done.

Did what it said on the tin. All good as always.

Staff were all very helpful and friendly. We stayed in a top floor room on a hot weekend, so the room was very warm, but we had been given a fan to help.

The only good thing was the breakfast and the location. The room was the smallest I've ever stayed in. It was hotter than hell and there is no air. The one window needed to be open day and night for air or I think someone could literally die in there. I get it, London is normally not as hot as when we stayed in July, but I would thoyit would always be a bit too warm and stuffy. One window, no screen, 3 cramped beds for the family room and it had the absolute smallest shower and bathroom. It was so terrible we had to laugh. No air flow in summer with a fan that didn't even work. It was miserable.

If you have any mobility issues, be aware that there is no elevator in this B&B. Having said that, the room was quiet, the bed was comfy, the shower worked, free (instant) coffee and tea in the room was most welcome, and the breakfast was ample. The hotel is a 5-minute walk to Paddington Station and to Kensington and Hyde Parks. The Balmoral represents very good value for money.

Unhelpful check in staff. Be aware that , while the website says check in closes at 2300, it doesn’t state that means the reception isn’t staffed and therefore even if you have checked in before 1400 and there fore can’t get to your room, but plan to return after 2300 you will not be able to collect your room key! No air conditioning. Noisy fan supplied was ineffective. Quite noisy with window open with road traffic. However, room was clean and it was walking distance to our concert in Hyde Park.

No AC and the fan wasn’t strong enough. We requested another one but they didn’t have extra. Also, the room was in a 4 floor without elevator. At 6:30 am the traffic woke up us every morning.

Breakfast staff were excellent!

Location is excellent. Only a few blocks to Paddington Station. Breakfast was good. Very small bathroom but clean. No air conditioning but that's not unusual for the area. Desk person was very helpful with answers to my questions. No elevator.

Firstly, the staff I interacted on the front desk and at breakfast were all polite and efficient. However, the pillows were awful and the bed was on a slant making for a very poor night's sleep. Most disappointingly, when I arrived home, I realised that my Apple Pencil had dropped off of from the magnet on my iPad. The only time that I unpacked that particular part of my rucksack was in the hotel room so I immediately contacted the hotel via the Expedia chat that my confirmation had been sent via. No response after 24 hours so I then tried contacting them via their own website 'Contact Us' page. Now, eight days later I've still had no response. I can't recommend this hotel.

I read reviews of the fourth floor w no elevator and figured I was fine with that. But holy cow. The stars into the top floor are like an attic. Nearly impossible to drag your suitcase up. Beds old, pillows flat, staff not very friendly. It was FINE. But was happy to leave.

No air conditioning and cold shower.

I enjoyed my stay here. Clean rooms, excellent location and friendly staff. Bed was comfortable and breakfast decent.

Welcoming staff who were extremely helpful. Very clean room with good facilities. Would highly recommend and such a great price too

Amazing and welcoming staff. Clean room.

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First one in the dining room in the morning, two slices of toast and then ignored while others were served. Room was dusty and a bit tired.

I enjoyed my stay at Balmoral House Hotel. It's been a while since I could stay somewhere that does a full English breakfast! It's very convenient for the local shops, train and tube, especially the Elizabeth line. My room was cleaned daily and the staff are very welcoming.The sole quibble I have is that there wasn't a shelf to put soap and shampoo on in the shower. It's a small thing, but it makes it easier to manage.

The room is clean but needs a table or shelf to organize personal stuff. The location is very convenient to public transportation. The staff are fantastic. I will recommend & come back again.