Fantastic spa, great location and the kids were super happy playing in the bowling alley.

Perfekt

Very good area for relaxation

Awesome views, super friendly and professional staff. Food on the hotels restaurant was really good

Pros: -Scenic location amidst the great mountains and near a remote village -Friendly staff proficient in English Impressive amenities, including a pool, spa, and restaurant -Exceptional dog-friendly policies -Breathtaking views of the mountains and lake -Overall cleanliness and quiet atmosphere Cons: -Inefficient check-in after 6 PM process with only one staff member for two buildings -Arriving late (around 6 pm), we had to request a room change and building transfer; otherwise, we were considering leaving the hotel altogether due to initial dissatisfaction. -Two distinct buildings, with a significant difference in quality -Rooms in the other building do not offer value for money -Misleading description on hotels.com; it doesn't mention the building disparities -A lot of rooms in the other building have poor views (facing a wall) -Rooms in the other building are not well-equipped and organized -Construction site in front of the reception of the other building can be confusing and off-putting

Amazing views and hotel!

Superb location, facilities, and service. Highly recommended. We went with 3 children and a dog and it was perfect.

Everything was great. But maybe a slightly more comfortable bed would be better.

Amazing service ! Great spa

Great hotel in a beautiful location. Standard room was large enough for our family of three and the spa is excellent. Staff was helpful and professional and treated us very well.

Breakfast was average otherwise would have been 5*

Property was beautiful Employes a 10 Overall experience life changing

Spa was a very pleasant refreshment after a hike with a great view at the mountains Barbecue evening at the terrace was great

The Breakfast Buffet is really great! Vast choice of superb breads, fruits, cheeses, meat cuts, cereals, juices, yoghurt, egg dishes.... Very nice wellness / spa area. We liked the hotel very much and would stay there again if we revisit the skiing resort Melchsee Frutt.

Great hotel in an amazing location.

Great stay in a beautiful hotel in a beautiful mountain setting. Only sad we had to leave early.

We had a great time at this lovely new hotel. The slopes were limited, but sufficient for a long weekend break. Being outside of any school holidays, the atmosphere was relaxing and the slopes were quiet. I would strongly recommend this hotel for a short break, as it is only 70 minutes from Zurich Airport.

Very good hotel with a wonderful breakfast.

Although it looks very plain on the outside , it's a wonderful hotel to stay in. The rooms were large, beds , duvets, pillows very comfortable. Excellent staff, delicious food (we ate in both restaurants.) The gourmet restaurant was worth trying out) Breakfast was served until 10.30. We used the spa- a kids-free zone. Nice views of the lake from the saina.The swimming pool was busy with young families. The hotel has a romantic feel about it- great for couples!

Excellent location and views. Note that to get to the hotel by car you there is a one way road which has alternating traffic direction every hour. The cost of a short visit and back is 36 CHF but if you stay at the hotel over night than the cost if 12 CHF.