Everything great recommend to all

Clean rooms lots of towels Great location to everything Tv work two english chanels Breakfast ok 24/7 desk service

Very nice experience.

Great hotel, well located close to Plaza de Armas. Highly recommend!

Comfortable, pleasant staff but a bit tatty around the edges and breakfast was limited.

Everything ok

Mi experiencia en este hotel fue excelente de principio a fin. El personal fue siempre amable, atento y dispuesto a ayudar en todo momento. Las habitaciones son amplias, muy limpias y cuentan con todas las comodidades necesarias para una estancia cómoda.

Great breakfast, clean room, quiet, very centrally located

Beautiful interior/common space. Friendly staff, very close to plaza de armas. Great breakfast. My shower door was stuck in the track and wouldn’t close, the room was warm. No elevator, just fyi

The staff was very friendly and accommodating. We had issues with the first room we checked into and they changed us with no issues.

Wonderful!

The staff was very friendly,helpful and considerate.

Hotel has great locations. It looks better on the pictures than in reality, but everything is quite ok. I don’t understand why, but hotel close the water during night time. We arrived after midnight and no shower was possible. Condition of the bathroom was poor. Tap and toilet have leakage. Breakfast was so so, not bad not terrible.

Friendly staff and good location

Front desk staff and breakfast staff were very nice and helpful. This hotel made me feel like if I was in my own home, safe and secure.

Nice staff. Very dark stairway is my only neg feedback.

We had a decent stay, although it was noisy at times at around 4am onwards as we had rooms in the first atrium where people congregated whilst waiting to get picked up for numerous tours. Hot water also took about 10 minutes to arrive, which did not help when needing a quick shower.

Contacted the hotel for airport pick up. Double confirmed with them and provided airline details as stated by the hotel staff. They kept promising to pick me up. At the end, I waited 20 minutes and NO ONE came to the airport. Had to take an over priced taxi to the hotel and the front service staff did not care. Horrible first experience in Cusco. It is false advertising that they offer airport shuttle service.

Stayed here for one-night and was pleasantly surprised. Check-in was a breeze and the gentleman who did so was efficient, knowledgeable, and even walked me to my room.

The hotel has excellent location , just a block and a half from the Main Plaza. Unfortunately I encountered some renovation/construction the made it noisy and dusty. Administration stated it will take a couple of weeks. Service was good.