Overall Ratings & Reviews Saigon Charm Hotel

If you just need a crash pad for a few hours, this place does the job. I only booked it for 6 hours ‘cause I landed in HCM around midnight and was moving to a proper hotel the next morning. So yeah, went for the cheap option. Checked in around 2am and asked for late check-out till 1pm — nope, they wanted 100,000 VND per hour 😅 (hotel was literally empty tho). The hotel starts from the 2nd floor ‘cause the 1st floor is a salon… not super comfy having to walk past salon guests, but luckily no one was there. Location-wise, it’s central, so finding food is easy. But… the bed was rock hard, bathroom walls had mold, furniture falling apart, and the hallway to my room was just messy with trash that stayed there overnight 🙃. At least there’s an elevator, so going upstairs was fine. Overall: for the price, it could be better. Works if you just need a quick nap spot, but I wouldn’t stay again — way too many better hotel options around Saigon.

near center, room not as shown, there are cockroaches

The picture is not true to reality, the room price is suitable.

7th floor was so bad idea.. bad ambiance. issue with cleanliness

The table is covered with dust, the refrigerator is as good as gone.

Horrible - I booked a 2-bed room for my aunt's family, but when we got there, the room was nothing like the picture, and the app wouldn't give us a refund, so my family had to run away. The room was very damp, smelled musty, and was in serious disrepair.

No working table in the room. The room is in poor facilities condition. However, room price is attractive.

Advertising board at hotel 200-300k/day and night. Register to book via app is 500k.

old room, no furniture in room

Where did the hotel get the photos to deceive customers? The hotel is not like the photos at all. Very smelly and dirty. I never thought I would be fooled in District 1. I booked to watch the parade so I just left my stuff and went to the toilet. I would rather sleep on the street than sleep in this hotel.

Terribly dirty, I dare not sleep here

The room is small, the refrigerator and TV don't work. There's no bottled water either. In general, it's not comfortable. There are 2 bathrooms with small leaks.

Nice location near the center, 1 minute walk to Ben Thanh market

This is more like a motel. Booked 2 nights and couldn't stay and had to check out immediately. Too bad.

The room in the photo and in reality is too real. I checked in and checked out right away. I haven't stayed in it at all because it's so bad. The room is damp and rickety. The wardrobe is even collapsing. It's like an abandoned house. I didn't dare stay there. I accepted the loss of money and had to check out.

Moldy room, unclean, terrible staff. This is just a renovated spa, can't be called a hotel. I won't be coming back here again. Terrible experience.

The room is too old and dirty, the location is convenient only.

Dirty room... sleep temporarily at night, check out in the morning, accept losing 50% deposit

Dirty room, not many people here, I booked 2 nights but I didn't stay for half a day and then I returned.

Good location, near Ben Thanh market but old rooms, not even equipped with mineral water for guests