The outside from the room is great ! But the room needs a bit more amenities like microwave , coffee maker, fridge and better beds , closets door need repairs as well . Honestly I expected better rooms we heard from people around the area this hotel was the best of the best and my expectations ware high . They really need to work on those details to make a better stay for customers

Family and I love this place hopefully we go back again soon very friendly people n good delicious food

Breakfast was very good. Did not do bar.

NA

Great customer service!

Terribly expensive for what you get. All inclusive was a complete joke and a huge rip off!! We left a day early even though we paid for another night. Could not wait to leave. Food was less than average at best.

Great priperty brst kn Puert San Jose. Competitive pricing, clean areas throughout, great housekeeping amd staff. Great amenities all around with theatre, bar, pools and kiddie area and beach access.

The personnel is excellent. They are very polite and hospitable. The pool has mold all over. In general the pool shape really bad. It needs to be remodeled. The dinner buffet is horrible. It tasted like food I can make at home, not like the food a professional chef cooked, which a resort of this category should have. Very mediocre food. I’d give this place a 2.5 star resort, maybe a 3.0 star really pushing it. But never a 4 star like they preaume to be

Beautiful high end property with friendly staff.

That the pool closest to the beach, closed early

I think they can improve the staff

If you have kids it’s the perfect place ! Private beach amazing

areas es espectacular

Front desk very slow, it takes too long to check in and check out also very slow, front desk personal didn’t offer any promotions any deals, restaurant for lunch took almost an hour after ordering our food.

Excellent service. Love the food, the facilities. We had a great time!

It was great nothing to complain about

Nice place to relax - Several good pools - Decent breakfast - On the beach - Not many beach chairs - Decent restaurant - Nice big rooms

This hotel is huge , very nice palm trees

The resort was really nice the swimming pool really nice too the food excellent . But l had some inconveniences with my booking. The customer service awful they give. Really hard time with the booking and breakfast included. They didn’t had the information in the computer and they refused to give me my breakfast included. Bad customer service the sheets in the bed were clean but the skirt look nasty . Ho edtly l will come back to that resort.

Our overall experience was great! We absolutely enjoyed the natural beauty of the property. We did not feel safe outside of the hotel area.