Overall Ratings & Reviews Santiago Furnished Apartments

Great value; very economic furnished apartment in a central and safe location. The apartment was clean and comfortable, would come back

Kata the manager was amazing. We booked for a 2 room apartment and they only had a one bedroom apartment when we arrived. She worked with us to make sure we had what we needed and gave us a bit of a refund since we squished into the 1 bedroom.

Have to struggle 2 blocks with luggage to check in at a 2 star hostel

Great location right in the centre traffic was a bit of a problem in peak hour plenty of food and coffee near by felt very safe at all times

The Santiago Unfurnished Apartments group does not appear to have a strong relationship with Expedia. Both charged me for my stay and Expedia cannot resolve the issue of my refund. Therefore, I recommend avoiding this place.

I was told the place had aircondition, but it doesn't. However, I was compensated for this. The view is terrible, however the area is really good. It is quiet and peaceful. I don't feel it is worth the price they normally charge for it (around $70), but I got it at a discounted price of around $42 and then it is definitely good value. As other people have said, the check in process is a bit of a mission (as you have to go to a different place first), however at checking out if you call they will send somebody over to come and inspect and give you your deposit money back, which is really helpful. Other people have complained about this, but the wifi is still definitely a problem. It is slow and sometimes the signal is so weak, my devices didn't connect at all. If you want a clean, small apartment, then I recommend this place.

The apartment is spacious with basic furnitures. The apartment seems to be at a residential building where there are some apartments are used for holiday renting. The location is at working distance from the walking districts (about 5 blocks away from the busy district). The tables and countertops are dusty and appliances are not as clean. Good thing is that the bed sheets felt clean. I saw quite a numbers of cockroaches from the bathroom, in the refrigerator and also in the kitchen. The check in process had to be done at Santiago Backpacker, a hostel owned by the same owner, which is about 3 blocks away where the receptionist at the apartment building do not speak English but they are kind. I booked the hotel at the last minute and I got dropped off at the apartment by the airport shuttle so there was a bit of a hassle and confusion when checking in. I arrived on Xmas morning but staffs are available from the hostel to assist and they were kind enough to give me a laundry detergent as no shop was opened on Xmas day. Cleanliness is definitely a thing to improve.

We have been travelling for a while and this place was the worst so far. Place was run down and very very dirt. We stayed in as little as possible. The only good thing was the location. And to be fair the staff at the hostel where we got the keys for the apartment was very friendly.

The reception staff at check-in were very friendly and helpful. We walked the 2 blocks to the apartment building and were shown how to access the building and apartment. It has good security. The apartment was not as appealing as the photos showed. Out dated furnishings. The carpets needed cleaning and the rooms smelt musty. The bed was reasonably comfortable. The wall heater in the lounge room did not work, but a portable heater was supplied. Convenient location a few blocks from Plaza de Armas.

Location is great, but that's the only reason you'd stay here. Supermarket right across the street and close to Plaza de Armas, etc. Decent eateries nearby, but nothing fancy. If you're looking for a tavern, it won't be anywhere near here. Bare minimum amenities. Linens are tattered and a hodgepodge of whatever was available at the discount store. Pillows suck and mattress was tilted to one side. Shower curtain was torn and disgustingly dirty.

The staff was extremely accommodating and helped arrange multiple taxis and quick to respond to any questions.

We stayed here in Dec 2016. The place was dirty(dustballs in corners), the master bedroom lacked curtains or a window covering, and the furnishings were shabby and worn. The apartment is on the 22nd floor of an apartment block, but check-in and breakfast are at a youth hostel 3 blocks away. Breakfast is very basic. Location is central, but that dosen't make up for the general neglect of housekeeping and maintenance of this apartment.

Apartment is managed by a hostel located 5-10 minutes away (not a block as mentioned) which made check in and check out not smooth. A great location. Quite spacious & safe apartment. Zero service because no staff available at the premises.

This was a great little apartment in Central Santiago, with an amazing view. It had separate bedrooms and kitchen/lounge so was nice having the extra space. This is pretty central but that does come with noise/not such a great neighbourhood, but that's city living. I didn't book this til the last minute so didn't get the instruction email in time, but you need to visit a hostel to check in a few mins away - not a problem, but the door person on the apartment block doesn't speak English.

The room was clean and big, bed quite comfy, but they never provided any towels or soap, even when I requested. Also, my friend was looking for me at their check in desk and they told her I had breakfast there and they saw me that morning, which was a complete lie! I never had breakfast there...

Had a very pleasant stay. The 24 hrs desk was very comforting since I do not speak the language and I had some assistance I'd needed. Our contact person for the room, Ari was fantastic! ArI went above and beyond to make our check in, check out and transportation to airport very easy.

I rented one of the apartments for a couple of days. The apartment was fine, and clean as far as I saw. The dark side of this place is the breakfast and the check-in process. I only went once for breakfast because it was sub-standard, and you have to go to a different location, about 4 blocks away in an ugly place. The check-in process is confusing because the address in expedia corresponds to the location of the apartment, but the check-in process is done in a different location. Further, the reception people in the expedia address are not very professional. They try to help, but they have not been trained properly. Having said this, the apartment was OK. Actually I would go again for a lower-than-average rate because I would discount the breakfast.

The suite was like a comfortable studio flat with great facilities.

it's OK but the check in its absolutely difficult

Close to Plaza de Armas and Metro Station. The second bedroom had a bunk bed with two single bed one on top of the other one. There is only one bathroom which has to be shared between the 2 rooms.