Overall, my stay was very pleasant. The property was clean, well maintained, and had a wonderful ambience. The staff were courteous and professional throughout my visit, with the restaurant team deserving special appreciation for their exceptional service. The only issue that left me disappointed was the pricing of a small can of moong dal from the minibar. I was charged ₹296 for an item whose printed MRP was ₹83. I find it difficult to understand how such a significant markup can be justified. If this is a Taj-branded product with different pricing, that is one thing, but if it is the same retail product, charging more than three times the MRP feels excessive and unfair. This experience came as a surprise, especially given the otherwise high standards of the hotel. It unfortunately overshadowed an otherwise excellent stay, and I felt it was important to mention it in my review.

Their hospitality. Just before Gurugram I stayed in Taj Varanasi, both being Taj properties, Gurugram felt more warm and treated me better as a guest.

My husband and I enjoyed our stay, we are looking forward to returning next year.

Perfect overnight corporate stay

The amenities, staff and the property are great. The restaurant has amazing food (breakfast as well as other meals).

Food in buffet could be better, however, overall experience was top notch

Well maintained, well staffed.

Everything is perfect including the location. Fortis hospital is right next door and Ardee Shopping Mall as well

Very professional staff

A good experience overall, good selection for breakfast and dining. All the facilities generally were great, helpful and attentive staff.

The experience was so memorable and the hospitality is above par. We had a great memorable stay. Thank you.

Quality of chicken and bacon was rock hard in club sandwich also fried egg didn’t taste right at all needs be improved apart from that prefect.

Absolutely in love with Taj City Centre. Highly recommended. Food items are bit pricey but absolutely worth it.

Shreyansh in club lounge made our visit exceptional. One of the best member of staff we met.

I want to begin this review by saying i was thoroughly impressed with this hotel and staff. I would be so bold as to say this hotel is the BEST in all of Gurugram, and i say that with confidence because i have stayed at many of the 4 and 5 star hotels here. Special thanks must be given to Sylvester because his professionalism and indepth explanation is what ultimately led to me book my stay at the Taj. I usually do indepth research and when i came across the interview he did, i had a great feeling about my stay. He is just as pleasant and professional as he was on the video. I truly believe he needs to be given a higher position. I only plan to return if he is still employeed there on my next visit. I would also like to thank a coupls

I want to begin this review by saying i was thoroughly impressed with this hotel and staff. I would be so bold as to say this hotel is the BEST in all of Gurugram, and i say that with confidence because i have stayed at many of the 4 and 5 star hotels here. The GOOD: Special thanks must be given to Sylvester because his professionalism and indepth explanation is what ultimately led me to book my stay at the Taj City Gurgaon. I usually do indepth research and when i came across the interview he did, i had a great feeling about my stay. He is just as pleasant and professional as he was on the video. I truly believe he needs to be given a higher position. I only plan to return if he is still employeed there on my next visit. I would also like to thank a couple of others but unfortunately I lost the paper with there names on it. There was one housekeeper named Shively and one female that worked with Sylvester, I cannot remember her name, that also helped me out tremendously. The rooms were prestine, the pool and lounge areas are perfect. The Thai restaurant was top notch, I highly recommend the lobster. If there is any issue, however slight, the chef will correct it immediately. Shoutout to him for the amazing lamb dish he replaced for the duck dish i ordered and did not like. Everyone there was so helpful and accommodating.

Amazing customer service!

Yes and front desk was very help full.

Nice hotel in nice area, but rooms showing some wear and tear. Gym has very basic equipment. Staff very friendly.

Nice quiet property, service is good.