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Explore Hotel Sogo Mexico

Traveloka (29)

Other sources (44)

8.2

Very Good

From 29 reviews

Provided by travelers on

Cleanliness

8.0

Room Comfort

8.0

Meal

8.0

Location

8.5

Service and Facilites

8.0

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Traveler Reviews Hotel Sogo Mexico

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Customer reviews

Alu Urap

9.7

/10

Reviewed 86 week(s) ago

Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable.

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Accommodation's Reply

19 Dec 2023

Dear Mr. Alu Urap, thank you for your positive review, we are thrilled to hear that you had an exceptional experience at our hotel. We take great pride in maintaining high standards of cleanliness, style, and comfort for our guests. Your feedback regarding the room's spaciousness and excellent service is greatly appreciated, and we are glad that you found the food and value for money to be exceptional as well. Our team strives to provide attentive and efficient service, and we are delighted to hear that your experience was a reflection of this. We look forward to welcoming you back soon! Regards, Melisza, Hotel Manager

Rommel P. F.

Backpacking

5.3

/10

Reviewed 342 week(s) ago

There was confusions the time I checked out. The room payment which I paid in advanced was still included on my additional bills for foods & beverages. And they used to have clients stayed out in the driveway as they checked the bills. I asked them that we will settled everything inside the reception room not at the driveway. Fyi, it was settled then but it caused ne delays. As I observed, the hotel sogo is not a hotel due to all rooms hafe driveways & garage like an ordinary motels in sta mesa, it was a shamed.

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Maria Victoria Abela

Business

9.7

/10

Reviewed 398 week(s) ago

The hotel is clean and the staff are accommodating. Food is good. Good service.

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Nida j. d. c.

Romantic

9.0

/10

Reviewed 399 week(s) ago

At first no communication abt the booking then eventually they knew about it, no trashcan, need to ask for the trashcan and requested for a bed sheet but need to follow up the request the next day still but employees are very kind esp the person in receiving area where the vehicle enter

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8.5

/10

Reviewed 409 week(s) ago

Good service but the front desk not aware of my booking it took time for me to check in

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Noel S.

5.8

/10

Reviewed 415 week(s) ago

Hotel receptionists doesn't smile. We felt dismay to their behavior. I ordered a meal and beverage at night but surprisingly it was delivered late for more than 15minutes. I thought it's gonna be free. The deluxe room was quite small and has a bad smell.

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raquel custodio

Romantic

8.5

/10

Reviewed 418 week(s) ago

It's good to stay there and very relaxing

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jenielyn m.

Business

8.3

/10

Reviewed 434 week(s) ago

I just don't like the porn channel added in the TV channel and the staff is not really attentive. And the room that I booked is different from the room that I get when I arrive at the hotel.

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