It's quiet, comfortable and relaxing once you are inside the riad, and the staff is very helpful. If you are arriving by cab, you will most likely be dropped off near the tower of Kasbah Mosque, which is about as close as you can get by car. From there it's about a 5 minutes' walk. A first-time visitor will find it quite challenging, or even impossible, to find their way to the riad; the best option is to pre-arrange with the riad so one of their staff will meet you where you get dropped off and escort you to the place. Or better still, arrange with the riad for pickup at the airport so that the driver is also aware of the end to end logistics and can contact the riad on your behalf if there is any confusion. You will pass through a crowded, chaotic marketplace and some narrow alleys, and even an opening cut into (what seems like) an old city wall, to get to the riad. If you are looking for a quiet, clean and refined neighborhood for your stay in Marrakech then this is not for you. If you like to be right in the middle of a commercial + residential neighborhood in the old city and stay among the local residents, then you are in the right place. Overall, we had a pleasant stay and we never felt unsafe or harassed. A big plus is that you can walk to many of the top sights in the old city from there, and other common attractions are a reasonable cab ride away. Be prepared to negotiate down the cab fare, or you will be overcharged.

Amazing stay! The man who works here and does check in was great. Food is amazing too!

The staff couldn’t have been better

Super Quick and easy. Gréât staff

Fantastic staff, great location. Gorgeous building

This Riad was amazing! Dinner and breakfast were superb! Noureddine the manager was excellent. He arranged our pick up from the airport and even met us at the drop off point to take us to the Riad. He went out of his way to make our stay the best it could have been!! Stay here, you won’t be disappointed!

There was water damage in riad and smelled like musty mildew. No tissues, ran out of toilet paper. We ended up with a different room due to the water damage. No welcome drink and no one to greet us. We had to call and wait for letting us in for checking in. We decided to go to the square for dinner. Asked the staff how to come back since we had an issues at check in. We were reassured to just ring and/or knock and we would be let in. We arrived at the riad to knock and ring over and over. Called 15 times without any answer. Waited outside, late at night for almost 20 minutes before we were let in as the only staff member was sleeping. I would definitely not stay here again!

Breakfast was limited

Beautiful riad, rooms decorated individually and with were clean, spacious and comfortable.

Fresh breakfast amazing people! Nourdine was an amazing host he honeslty helped us out so much. The location is hidden but it’s in a safe area no issues at all with the locale. Very close to everything

We had a wonderful stay at Riad Dar Massai. From the moment we arrived, the staff were warm, welcoming, and incredibly helpful. The Riad itself is beautifully decorated, peaceful, and full of charm, a perfect escape from the busy streets of Marrakech. My room was clean, comfortable, and well-maintained, and I really appreciated the attention to detail throughout the property. Breakfast was delicious every morning, with fresh ingredients and a lovely setting to enjoy it. The location is ideal, 10 min walk to Jma el Fna but tucked away enough to feel quiet and relaxing. The team were always available to offer recommendations or help arrange anything we needed, which made my stay even more enjoyable. Overall, we had a fantastic experience and would happily return. Highly recommend Riad Dar Massai to anyone visiting Marrakech. Special thanks to Nourdine and Adam for the lovely service provided.

Beautiful hotel and fantastic service!

The service at this Riad was exceptional. From greeting and checking us in, checking in to make sure everything is okay and making sure breakfast is available for the time we were starting our day. They even set up something small for us on the day we were leaving at 7am. The rooms are clean, spacious, the bathrooms are great and the rooms are cleaned each day. The area is also very nice and walkable. It's beside a meat market but you'll only notice it when walking to and from the hotel. It's very easy to walk into the souks area and the square. I'd highly recommend this place for anyone looking for a place to stay in Marrakech.

We really enjoyed our stay here, even though it started off a little confusing! We went to the address shown on our booking and ended up at their sister property, Dar Massaï Spa, instead — so there was a bit of a walk with our suitcases to the right riad. Once we got there, though, everything was lovely. The hosts were so friendly and welcoming, and the riad itself is beautifully decorated and very peaceful. The beds were really comfortable, and the breakfast each morning was excellent. It’s a little bit out of the way of the main centre, but once you get your bearings, it’s a great base for exploring Marrakesh. All in all, a great experience with wonderful hosts — just make sure you head to the right Dar Massaï when you arrive!

I had an absolutely wonderful experience at this hotel. From the moment I arrived, the staff was warm, welcoming, and always willing to help with a smile. The location couldn’t have been better close to everything yet still quiet and relaxing, making it the perfect spot for both exploring and unwinding. The amenities exceeded my expectations: modern, clean, and thoughtfully designed. The rooms were spacious, spotless, and incredibly comfortable, with all the details carefully taken care of. I also really enjoyed the common areas, which had a cozy yet elegant atmosphere. What stood out the most was the people the service was consistently outstanding, making me feel truly at home. Every interaction was genuine and added to the overall charm of the place. I honestly can’t recommend this hotel enough. It’s rare to find a place where everything from location to amenities to hospitality comes together so perfectly. I will definitely be coming back!

The staff was incredible, the mattress could use a change up. Quite possibly the best coffee we have had at any of our Riad's. A great experience overall.

Getting to the hotel can be a bit of a pain at first with luggage as the cobble streets and navigating around the locals and bikes. Once you find it the Riad is so nice inside. The staff are the kindest and nicest people I’ve ever encountered in any facility. The hotel was kept so clean! The room We had was perfect for us (definitely make sure to bring your own toiletries and maybe extra toilet paper/ wipes. They have one roll provided but it’s not as much in a roll compared to rolls in the states. We luckily had wipes so had no issues. Also remember to have a water bottle to brush your teeth. If you’re from the states- Morocco isn’t probably your first trip but just a reminder to get an international wall outlet (the two prong stick looking wall plug). The streets come alive at night! -I don’t recommend going too far off the beaten path at night. Also be aware of the children in the area they will tend to ask for money and will follow you to the hotel. Overall if we were to come back to Morocco we would stay here again!

First of all, the staff is just the best. The riad itself is just as it looks in the photos. I had the room off the main room and it was quiet. I could hear the rooster and birds chirping and loved it. The bed was comfortable, I had all I needed. Wi-fi was great and they have WINE The staff wants you to feel like a family member in their home and they do just that. The riad's location is safe and easy to get to once they show you how to get there. The taxis are just a five minute walk. I would absolutely stay there again and especially as a single woman guest.

The Riad is very nice. The decoration is fabulous and the staff were very pleasant and helpful. I also liked the terrace up on the top. The food and breakfast was also very good. Unfortunately, though the walls are thin, and there was a guest in the room next to me who was snoring very loudly every night, which was making it very difficult for me to sleep. I wanted to change rooms, but unfortunately, this was not possible. There is also an annoying rooster next door that starts making noise early in the morning so probably not the best place to stay if you are a light sleeper or bring ear plugs.Also important to know that if you use the hotel’s hammam , it is a 10 minute walk away and the lady who does the Massage gave me only a 30 minute massage instead of a 45 minutes. After complaining, I got an extra 15 minutes so if you do book the service, just keep an eye on the time.

Great helpful staff really appreciate the effort and help