My general impression is that the room felt too cheap for how expensive it was. I had multiple issues which, to their credit, the staff responded to with concern. It’s the little things as they say: there was no hand soap in my room, and when I asked for it, they just said they had run out. It wasn’t until I got a bit upset that they sent me some body gel to compensate. There were also issues with the toilet (constantly running water), which led to it needing to be replaced; this took a couple of days. And the AC is locked at 18 Celsius, which means it isn’t really cooling down enough. When we mentioned this they sounded surprised, which is not believable considering that it happens in several rooms. This hotel is good for the adult things and the proximity to Yumbo, but one can do better for the price, without a doubt.

Great location

We had room only The rate was excellent - the room was as described Went for cheaper road side option which was lovely as it got the sun after the pool lost it The beds are large and comfortable And there is a seperate living area and kitchenette There’s ample sun loungers and reasonable prices cabanas My only criticism would be that it would be nice to have the fridge cleared of chargeable items so you could use it with a supermarket shop I would happily stay again Thank you axel beach

The hotel was good value for the money, but the rooms are dreary and dark, and very noisy. I could constantly hear the people above me.

Good adult-only hotel, mainly male couples, some female couples and a few mixed. Great location, just 5 minutes from the Yumbo. Very expensive in-room minibar, you even have to pay for the first coffee! There is a Dolce Gusto machine in the room, but you pay a significant amount for a single pod, so bring your own tea/coffee, nearest Spar is in the Yumbo. Bathroom lighting not the best, you shower in darkness. Great shower though, plenty of hot water with good power. Bed is very firm but it is a proper double, good pillows. Poolside bar is good, but food seemed to stop after three, but plenty of restaurants around off-site. Breakfast not taken, finishes at 1100.

We were very happy with our stay at Axel Beach - friendly staff (and friendly guests), good buffet breakfast to start the day off, ideal location for Yumbo and also a good location generally. Our room (balcony/garden view) was spacious, had everything we needed and it was good to have a bedroom separate to the lounge and kitchenette. Hopefully we'll be back to Gran Canaria and we would definitely stay at Axel Beach again!

very chilled vibe and really nice staff. great location for Yumbo

Great place, Great staff and great cleaners

Hotel is obsessed with charging for everything and in many cases things that ought to be complimentary. Dish washing liquid and cloth €4.5; one coffee pod €1.90; bottle of water €4, etc. The fridge was full of more drink than the usual mini fridge.

First time in GC and first time in a gay hotel and I think Axel was a great choice. Staff have been very friendly and helpful, good amount of amenities and clean areas. What was really impressive was how spacious the rooms are, you have a separate living room area and large bathrooms. I think the most important piece of advice I can give to someone is that the sun is facing the opposite way in late afternoon so you can’t sunbathe at the pool after a certain time. There are lounges in other areas but it’s not the same sadly.

Excelent Hotel, very close to where I wanted to be, staff very courteous and helpful, stayed an extra night.

The staff is amazing here ! Big shout out to the cleaning team - it was so nice. Everything was top dollar. Late check out was 40 euros in cash only - that seemed a big too much but we were able to just stay buy the pool.

Pool area is great, rooms are clean and comfortable. Hotel is nicely located.

No, the room was great and the maid staff was excellent. I am mad because the 1 day I ate breakfast in the restaurant, I paid cash eur for my meal, they charged my room also. Additionally, they charged me for 2 bottled waters that I bought outside the room. I left the 2 empty bottles in the room.

The room was okay and cleaner than expected, though better on my previous visit. Alex was outstanding and deserves special mention. Breakfast was great. The sky bar party let the experience down — staff weren’t welcoming and made us feel like outsiders.

Clean resort

Very basic room facilities. Surprised the bar closes before 7pm. Staff all very friendly and helpful.

Poorly cleaned rooms, not recommended. Clients may not be what you are looking for

Alex on reception was so helpful.

Excellent housekeeping staff , SOME good reception staff some quite hostile and not so welcoming emailed to extend booking however was ignored. They fill the mini bar however bare in mind nothing in the room is free... Including the coffee expresso pods unlike any other hotel in the world the coffee in the room is £2 each.. Even the washing up liquid and cloth is £4 and the harribos left on the table to look free are in fact also £4 ... you can ask ahead of time for them to clear the mini fridge but be aware of the 4 items they place to trick you into being charged for these items. The hotel rooms lack the price point standards the pictures of the pool are eluding of the dated rooms some are refurbished by mostly dated and having stayed in over 10 hotels this is by fare the tattiest and lowest standards your simply paying a premium for being gay and will probably fall for the aspect side of it unfortunately... like I did ... however that being said you can also get some good deals... They also do a $20 breakfast and day pass which is more than worth the money for the experience during busier and hotter day. check my tiktok bradleywarner to browse my exedra showcase store and reviews