Axel Beach Maspalomas - Adults Only

Explore Axel Beach Maspalomas - Adults Only
8.2
Very Good
From 1,206 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.4

Service and Facilites

8.6

Traveler Reviews Axel Beach Maspalomas - Adults Only

Number of reviews per page
20
40
Top reviews
Paul
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean resort
Stuart James
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very basic room facilities. Surprised the bar closes before 7pm. Staff all very friendly and helpful.
Matthias
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Poorly cleaned rooms, not recommended. Clients may not be what you are looking for
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Alex on reception was so helpful.
Bradley
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent housekeeping staff , SOME good reception staff some quite hostile and not so welcoming emailed to extend booking however was ignored. They fill the mini bar however bare in mind nothing in the room is free... Including the coffee expresso pods unlike any other hotel in the world the coffee in the room is £2 each.. Even the washing up liquid and cloth is £4 and the harribos left on the table to look free are in fact also £4 ... you can ask ahead of time for them to clear the mini fridge but be aware of the 4 items they place to trick you into being charged for these items. The hotel rooms lack the price point standards the pictures of the pool are eluding of the dated rooms some are refurbished by mostly dated and having stayed in over 10 hotels this is by fare the tattiest and lowest standards your simply paying a premium for being gay and will probably fall for the aspect side of it unfortunately... like I did ... however that being said you can also get some good deals... They also do a $20 breakfast and day pass which is more than worth the money for the experience during busier and hotter day. check my tiktok bradleywarner to browse my exedra showcase store and reviews
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Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great atmosphere at the hotel. Good location and good vibes. All the staff friendly. Special mention to Hamza 🙌 But everyone very nice and friendly. 😜
Gary
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The places certainly overcharges for what it is. The staff are friendly enough but the place is kind of a dump. Air conditioners that smell like mould (they probably all need to be thoroughly serviced). But I did like that the rooms all have a fridge and table etc. There was a massive sewage issue during my stay and the bottom floors reeked with faeces and it eminated throughout the entire hotel. Not even a sorry, yet alone an alcoholic beverage for the issue and my risk of inhaling potential pathogens. Given their blasé nature about this leads me to believe this happens often at this hotel. If I was to return to Maspalomas I’d probably stay somewhere else.
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Aaron
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff very friendly. Pool area is nice. Gym needs new equipment, but luckily there is a nearby gym. Room was okay. Kitchen had no electrical outlets, no bowls, and the fridge is packed with a mini bar, so there is almost no room if you want to purchase something for later. The bed was two twin beds pushed together. The shower was great. It is close to the bars and nightlife.
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Artur
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Everything was ok
Benjamin
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very clean and comfortable room, the staff were very friendly and welcoming.
Justin
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

When we checked into our room, the air conditioning was broken and the room was hot and smelly. The hotel was not able to send anyone to fix it, and said they didn’t have any other rooms available to move us to (which doesn’t make sense because we could see availability at the hotel for that same night when we searched online). The conditions were really uncomfortable so we could not stay there. We requested a refund from the hotel but they refused as we had already ‘checked in’. So we ended up booking another hotel nearby and paying out of pocket since Axel wouldn’t refund us for that first night. The hotel was not very helpful or responsive. I’m sure they could’ve easily refunded us or switched to another room but didn’t. Horrible experience and we will never make the mistake of booking there again!
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Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had a lovely stay. The staff was so helpful and kind.
Martin
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

First time stay at this hotel. It’s an older property and it shows. However the rooms are clean and spacious with everything you need for a weeks stay. Pool area also spacious. Staff very friendly. Location amazing for the Yumbo centre
Danny
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Alex at reception was great! I arrived 2hours ahead of check in and they managed to check me into a room right away! Great hotel! Very close to Yumbo centra
Thomas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing vibes. Alex from reception was great.
KISHAN
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great reception staff - kind and very welcoming
Tom
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Conveniently located about 7 min walk to Yumbro. The room had nice touches with complimentary toiletries and coffee machine and some water n snacks which can be purchased and charged on check-out. The rooms are very dark with wall lights, maybe intentionally. There is Aircon in the living area, not the bedroom, which was annoying as i stayed during a hot period. The shower can be scalding hot - so set your temperature with care. My main issue was the flies in my room which were annoying, but probably just seasonal issue. Overall good, but at economy/budget end of the nark.
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Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great self catering accomodation with good size bedroom, bathroom and lounge/diner/kitchenette. Cleaned daily. Warm welcome from all the staff. Good bar and bar food. Lovely pool. Busy at weekend with visitors, but more tranquil in the week.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Another enjoyable stay.
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great location, slightly dated property and room but common for the area
Number of reviews per page
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