Good

I’m so glad I stayed at this hotel. The location is nice with great restaurants. The staff was going above and the beyond to help. I will definitely come back. The beds are so comfortable.

Very good location. Near to all kind of restaurants, bars (walkable). Very safe area.

Great location

Great.

Good accomodations . Clean and comfortable rooms.

It was just mehhhh

The best hotel in cali

They kept on forgetting to clean the room and forgetting to leave towels, restaurant service extremely bad

excellent

All good

great place

I am always treated by the stuff like a king, I love to stay in this Hotel every time I go to Cali.

Friendly staff. Clean and modern rooms.

I love Marriott Cali, the best hotel in town

For sure the worst Marriot in Colombia and probably in Latam. The walls seems made of paper. You can hear everything from the room next door. The breakfast took more than an hour to order from the menu because they did not have all the ingredients. Literally they told us they have to go to the supermarket to prepare our breakfast. We carried heavy luggage but they did not have bellboy since COVID. I do not know why they are a Marriott. They should be a Hampton Inn or even lower. Overpriced!

Amazing best hotel in Cali

Excelente facilidades y excelente atención. Atención de calidad de parte del restaurante, allí está Edilson, quien siempre está atento de los más mínimos detalles, realmente me siento en casa cada vez que voy, también a Gabriel quien siempre tiene una sonrisa y un deseo de servir impecablemente. Al resto del equipo en la cocina que se esmera por preparar comida de calidad con un variado buffet y menú. A las chicas que atienden cuando uno llega a comer, siempre bien vestidas y amables para dar la bienvenida. A los muchachos del front desk que siempre son serviciales y atentos a los más mínimos detalles. A la seguridad que resguarda la propiedad, ellos que siempre están atentos cumpliendo con su labor. Por último no el menos importante, a aquellos que limpian las habitaciones, que lo hacen con esfuerzo y con un sentido de detalles, las sábanas perfectamente puestas y limpias, el baño limpio con pulcritud, y el resto de la habitación que es arreglada. Gracias a todos por hacerme sentir en casa.

great customer service, front desk staff, Gabriel at the restaurant helps to provide a good experience. very attentive, perhaps only negative that took long x pple to answer the phone in the reception. very happy with service n acomodación. best service from Hamilton, our driver from the hotel. shame couldn't give good recognition at the hotel, according to recepcion its a third party and not related to the hotel. very strange, since we contacted him through the hotel, Marriott should evaluate n value their service. Hamilton provided exceptional service above n beyond, different from the other 2 drivers we had.

I show them expedia reservation they told me it was not real and i had to pay twice.