very good bed and clean room

The hotel has a lot of character. Magnificent front foor. Beautiful, picturesque location. Serves delicious hot breakfast. The rooms were clean and warm with comfy beds. We didn't receive the email with check in instructions, but luckily there was a member of staff present, who helped us out.

This “hotel” is a fraud. Do not book. They supposedly have remote checkin where you call for a code. The number does not work, so there is no way to get in. Then they claim you are a no show and refuse to refund you. This is not the only review like this. Read the others. Hotels.com should remove them from their site. It mystifies me why they don’t. I would leave negative five stars if i could. AVOID.

Couldn’t get into the property no code given to enter called over 30 times had to find alternative accommodation and still waiting for a refund that they won’t give. Do not book this terrible hotel

Very convenient

Room was nice and clean. Surrounding countryside was amazing. All automated hotel- didn't see staff until morning during breakfast. Received code for entry in email in advance. I liked the location- north of Vik and close to Skogafoss (sp?)

The property is beautiful and extremely clean. The room we were in had a double bed and a king size bed. They were very comfortable. The bathroom and shower were great. We enjoyed the hot tub. The breakfast was much better than we expected! They had eggs and bacon and many types of pastries and cereal! Excellent stay in a quiet and convenient place. Close to Vik but far enough away to get quiet. A great place to see Northern Lights - but it was too cloudy for us to see any.

There is literally no one there and is very scary to be there alone feels like a haunted house

Rooms were very spacious and well equipped/decorated. A continental breakfast was served 8-10am which was lovely and the staff were very helpful too. The hot tub was a cherry on top.

Practically impossible check in. If it wasn’t for the wonderful house keeper we would have never gotten checked in and would have had to sleep on the lobbies couch. Called countless times to no avail for someone to give a code to check in. No phone anywhere in the facilities. The hot tub actually had algae in it. The room was VERY small. (Watch your head) Only saving grace was a comfy bed and a nice breakfast spread. Would not recommend.

Very cozy place and the staff was friendly. I do believe they have something wrong with the drains. They didn’t drain well and they emitted a noxious smell. The room was quite nice but there was a lot of sand on the floor so it was pretty gritty.

Never got in touch with staff… couldn’t access room, no response from the staff even a week after our trip.

It took a very long time for me to receive the code to get yourself into the room. The staff began banging on the door at 10:45 AM which was 15 minutes before check out. The man was very rude. I can’t believe you allow this place on hotels.com. I’ve been using it for decades. I’m considering changing options because of this location. The experience is terrible overall.

The rooms were tidy, which was appreciated. However, the check-in process was extremely frustrauted as we were unable to reach anyone during this time. Hopefully, the issues with the check-in service can be addressed for future guests as we were the lukcy ones with the ability to even check in like guests. Overall, there's room for improvement to provide a more seamless experience. The rooms while clean required maintenance like the door to the balcony not functioning and in response, staff members claimed it is what it is without any attempt to repair.

Stayed in room 102. The hotel is a beautiful log cabin design with a lot of neat touches such as the carved bears in the staircases. The room is a nice size with a mini fridge that is only big enough for a couple drinks. Bed was comfortable. The breakfast was great. A large variety of sweets, cereal, fresh bread and even eggs and bacon. Had no issues getting the code or opening the lockbox that held the key. Recommended. Close to Skogafoss and the amazing hike to Kvernufoss.

This property DO NOT HAVE ANY STAFF. The staff only comes in the morning to prepare breakfast for guests. They will emaill you a few hours before check in for the code to your room. Don't worry, if they don't there is a phone yiu can use to call the owners. This is a beautiful property! Surrounded by mountains and waterfalls it is an amazing accomodation! breakfast is amazing! However, there's flies!!! So just beware. The rooms are huge! The kitchen has unlimited supply of coffee,, tea and biscuits! We will definitely stay again!

The facility is in a beautiful location and the staff was very friendly. Parking was also not a problem, although the website states that no on-site parking is available. Breakfast was also excellent. One area for improvement - the beds are very close to the wall where the windows are. As a result, the drapes hang over the bed and contact the person in the bed, which can be starling during sleep.

Really enjoyed the breakfast that was included. Very quiet location. As with many places in Iceland, there was no staff on site so you had to use an access code for entry. No restaurants are close by so we had to go to Vik.

Check in is terrible

Good place but a little bit isolated