Prize by Radisson, Zurich Affoltern am Albis

Explore Prize by Radisson, Zurich Affoltern am Albis
7.8
Pleasant
From 256 reviews
Cleanliness

8.0

Room Comfort

7.4

Service and Facilites

8.0

Traveler Reviews Prize by Radisson, Zurich Affoltern am Albis

Number of reviews per page
20
40
Top reviews
md risul
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

!!!!!!!!!!!ALERT!!!!!!!!!! This will be the most honest review among all the reviews you see here for this hotel. All the hood reviews are either paid or the hotel created accounts to generate reviews. DO NOT BOOK THIS HOTEL unless you are really really looking for the cheapest option, and I would say even then its not worth. Upon check in we noticed the hotel is not air conditioned. The lobby was hot but we thought its due to the heat warning or something. Then when we got to our room, we noticed the room was increasingly hot too. Then we thought we would cool off in the shower, only to find there is no water. We had breakfast included. If you have options to not include breakfast please do so. Because although they say breakfast is until 10.30, by 9 am the hotel stuff remove all items. If you by chance arrive afterwards they would give you hand out if small food like a plate of egg or 1/2 butters. We arrived much earlier the next day and realised its not about when you arrive, its just that they would hide food. Coffee machines availability are chosen. The machines was finely working yesterday and the next day they would put a poster that its broken. Whether its really broken or not, they should have made coffee available because we paid for it right. In the room, we booked for a queen bed. Instead they gave us a double bed, and a broken folded bed with sharp edges sticking out. My husband had a scratch from that sharp iron edge. Overall, awful experience.
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Thomas
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Arrived at 10pm due to traffic so contacted ahead as check in closes at 8pm which is very early, receptionist was helpful and said she would wait. Asked for a cot in the room which was not there so went to ask and they brought up a small baby crib which was far too small. We used the sofa bed which does not actually fit when pulled out without moving the office chair. We had to put the chair blocking the front door as there is nowhere else for it. There was a cockroach looking bug in the bathroom. No bodywash in the shower dispenser. The plug sockets are shaped so you cannot use an adapter and the usb and usbc and wireless charger holes all didnt work. The AC every 5 minutes made a very annoying loud noice. I would have complained to a staff member but this appears to be a customer run hotel with no staff...
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Ruchi
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No communication though this is not self service check in. The staff is planned 1 pm to 10 pm. There is no way to contact outside these hours. Rooms are super small with cheap furniture and decor. Breakfast was pretty bad. Bring your own toiletries.
Taylor
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

very nice and pretty location, good breakfast options
Gunshiam
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Marlyn
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Fresh breakfast. Staff are friendly and accommodating. Staff make sure rooms are clean and well kept.
Floremante
icon-Family
Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff don’t speak basic English, reception staff do speak english, but others they dont. Breakfast is very limited, the same menu everyday, Reception staff very friendly and helpful
Mohamed Imran
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great breakfast
Ricardo Quinones
icon-with Children
with Children
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Not bad at all
Sumith
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everything went well. Excellent staff especially the ladies in the breakfast service.
Ross
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent
Morgan
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Front desk was sweet and rooms were spacious and clean
Mati
icon-Family
Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Limited breakfast options. No Eggs or any hot food.
Malinda
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Friendly staff, good parking
Peter
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I had to do an online check-in, where all the information which I provided earlier during the booking had to type in manually. Wasting my time. Room booked for 3, got bedcovers for 2 only. It took 45 minutes for getting the 3rd one. Loosing quality rest time.
Brendan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Front desk and the ladies handling breakfast were tremendous, friendly and helpful. Pretty serious glitch with housekeeping. Bare minimum effort for twelve days, even when we left for four days they didn't bother to clean at all. Ran out of toilet paper and towels several times and a promised real clean (first effort) was better and rated a poor. I understand staffing issues but only two days before leaving did a reasonable job get done. We were there thee weeks.
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Joseph
icon-Leisure
Leisure
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Medine at the reception was great — very professional and attentive. However, the front desk is staffed only at certain times. The 15chf or almost $19 I paid for breakfast was not worth it: at almost 7 AM (where the restaurant was already crowded) there wasn’t any egg or sausage, only cold cuts (ham), cereals, rolls and jam. The coffee machine with a choice of flavors was broken so we had to make do with the coffee pot. There’s a supermarket (Coop) that’s within walking distance so might as well buy stuff in the evening or wait until McDonald’s, also an 8-minute walk from the hotel, opens at 10. I didn’t report it to reception but my door at room 417 was very difficult to open and close. It would have been nice if the room had a fridge/cooler.
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Khaja
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

its Amazing experiences!!!
Kimberly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great hotel and staff.
Julie
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Ok
Number of reviews per page
20
40