Overall Ratings & Reviews Yamagaso

Booked through hotels.com. I thought that, since this was a ryokan and other reviews mentioned the amazing Kaiseki style dinner they served, that dinner would come with my booking. There was no additional option when booking to specify whether I wanted dinner or not; so I figured it was implied/included, as it has been for other Ryokan bookings. Turns out, somehow, despite being $600+ a night, my booking did NOT include dinner. This wasn't made clear to me until after dinner never showed up the first night. So, after bathing and putting on my yukata and relaxing with a beer, I had to trudge back outside in my streetwear where the only thing open was an Izakaya with a 1.5 hour wait. I complained to the staff in the morning, and they refused to do anything to make it right. If I wanted dinner that following night, I'd have to pay 20,900 yen more. This overall RUINED my experience for these two days of my trip, which were also, by far, the most expensive accommodations. Given this I cannot award any stars to this place. The actual room and hotel grounds were nice, but not worth getting my trip screwed over. DO NOT BOOK. Find something else, one that will not screw you over on the experience.

We came to Japan to experience the culture. Hakone hotel Sensei was perfect. Beautiful room with private onsen. We also experienced the open air onsen. The dinner and breakfast was fantastic. My only complaint was too much food.

Loved my stay here! Everything was well organised, the semi-private onsen was always free when I wanted to go. The little ryokan was comfy and warm. Would recommend.

The stay at Yamagaso was a unique experience. I recommend doing the half board as the Kaseiki dinner and the breakfast were fantastic! We also love the private onsen and the convenient access to the other onsen at the hotel next door.

Wow! What an amazing experience. We had a beautiful stay , our only regret was that we could not stay longer. We highly recommend this traditional Ryokan. Kimiko our host is a beautiful souls and made ourv stay that much more special. The food is incredible, the private ohnsen was better than expected. You will not be disappointed with a stay here.

We had a fantastic stay at Yamagaso. We were able to drop our bags off at the main hotel so we could go sightseeing before check-in. Dinner was a delicious kaiseki meal served in our room. It was great having our own private bath in our villa with hot spring water. Our host Momo-san was sweet and very helpful. If we ever return to Hakone we would love to stay here again.

Gorgeous and serene ryokan in Hakone, beautiful facilities and rooms, amazing kasekei dinner right in our suite!

The ryoken is absolutely beautiful and the staff are wonderful. It's a picturesque place to stay and not too far from the station or restaurants/bars. It was an amazing experience to stay here!

A very unique experience in a fairly traditional ryokan-style lodging. Hot spring readily accessible. Peaceful, soothing, and healing stay.

I had a wonderful stay! The room and property were absolutely gorgeous, the staff so welcoming and nice, and surrounding area stunningly beautiful. I highly recommend staying here and plan to visit again on my next trip to the Hakone!

Absolutely superb. Food and service was so good!

best part of my trip. highly recommended

My experience at Yamagaso was amazing. The service was beyond exceptional, the staff pay attention to every single small and big detail. My family felt they staff really cared for each of us (my teenage boys had so my gratitude for how they showed us around the onsen and explained the traditions). If you are looking to experience a traditional onsen, Yamagaso wil give you that. The property is beautiful, I felt the pictures cannot capture the beauty until you see it for yourself. We were able to use all the baths (actually had them to ourselves most of the time!). The food was amazing. They served traditional set course meals and it was very large portions, you will not be hungry for days afterwards! We are willing to try all foods , so we appreciated eating traditional dishes that are very different. The property is easily accessible from Yumoto station, they staff helped give us directions to take one bus and inform the bus driver where to stop. They had a shuttle service for departing the onsen back to the train station. Overall Yamagaso was an experience of a lifetime and probably the best thing our family experienced in Japan…of all vacations we have ever done. If I could rate this place 100 out of 10 I would! Thank you to the staff for making this so special and making a dream come true!

This place blew us away! We stayed in the Yamagaso annex in the Chouji room. The area was great, a nice walk or bus ride from the station. Then the room, we were very impressed! Traditional style with the tatami mats. We had the half board which included breakfast and dinner. The amount and variety of food was spectacular! The staff were super friendly too, everyone we met was great! We used the private bath, public bath and the outdoor bath at night which were all very nice and relaxing. I'm not sure how this place could be any better for a relaxing few days in Hakone, would definitely come back every time!

Amazing Japanese style garden and private Onsen!

Very nice property

What a wonderful experience from the minute we arrived after a hard day of travel. Greeted with a beautiful cottage with private spring bath, a delightful inn keeper who made us feel welcome with tea, treats and origami cranes as well as a genuine traditional experience we will never forget. What a wonderful way to start our stay in japan.

Delightful hostess who was very welcoming. Excellent onsen facilities.

We went (couple) to this hotel because wanted private spa experience in room as described in room description. No private spa was available, only shared spa area between different rooms . This spa could only be used If no one else was using spa. I don't consider this a private room spa but rather a shared spa (if available). We did not have chance to go. We had to book another private spa in area. The experience was very expensive, disappointing and I felt as a I was deceived (not to say taken) by hotel description and paid way more than other surrounding hotels. The only positive point was that staff was extremely friendly, helpful and our food plan was excellent. however, this could not compensate for not having a private room spa or fireplace. The residence was also very humide and the traditional bed was un sleepable. Wifi and water was only available at lobby (50 meters from room during the rain). All in all, I would not recommend this hotel. Value for money was very low.

We really enjoy the traditional Japanese ryokan experience and wonderful hospitality from the host ladies. Thank you.