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Explore Red Planet Cagayan de Oro

Traveloka (236)

Other sources (367)

8.5

Very Good

From 236 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

7.9

Location

9.0

Service and Facilites

8.5

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Traveler Reviews Red Planet Cagayan de Oro

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Customer reviews

Venus Y. C.

9.4

/10

Reviewed 118 week(s) ago

The place has a good location and has easy access to malls, transpo and nearby restaurant. The room is OK if you just want a place to sleep. The staff were great.

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Ester T.

6.0

/10

Reviewed 121 week(s) ago

Power was cut off on our last day at around 7 am.

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Accommodation's Reply

24 May 2023

Dear Antonio P. It is with great concern that we learned about your unpleasant experience and please accept our sincere apologies. We hope it will not put us in a permanent disfavor and we look forward for the honor to serve you again. Sincerely, Lady Dimple Munsayac Hotel Manager

Joel

9.1

/10

Reviewed 128 week(s) ago

The only lacking is the chiller. It would be much comfortable if there was a chiller in our so that I can put our supposed cold drinks like iced coffe and sodas. But all in all, it was a nice stay.

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Accommodation's Reply

21 Mar 2023

Dear Joel R. Q., Thank you for always choosing Red Planet Hotel CDO! It gives us immense joy to read that the team’s efforts in ensuring you enjoy your stay has contributed to a seamless experience. We are also very appreciative of your compliments on exemplary service extended by the team and the additional amenities delivered to you. The team at Red Planet Hotel CDO looks forward to welcoming to your “home away from home” in the not so distant future. Best regards, Lady Dimple Munsayac Hotel Manager Red Planet Hotel Cagayan de Oro

Marganie C.

6.0

/10

Reviewed 145 week(s) ago

Noisy! Can't sleep the whole night. Guests from the other rooms kept on banging their doors. I was zombie the next morning like literal. Exam ko pa naman.

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Accommodation's Reply

30 Nov 2022

Dear Marganie C., Please accept our sincere apologies for the inconvenience. Rest assured that your comments are taken and noted by the Management. We hope this will not deter you from coming back in the future. On your next visit, please feel free to look for me should you have concerns. Truly yours, Dimps Munsayac

Mark A. S.

5.2

/10

Reviewed 169 week(s) ago

Not worth for the price. I was not expecting luxury for this hotel, but cleanliness and properly maintained rooms. And they failed my expectations. BAD: Dirty bedroom floors. Moldy tile grouts in the bathroom. Busted foyer light. Broken handwash dispenser. Broken bathroom lock/knob. Dysfunctional hairdryer. Noisy AC compressor outside. No window view, except concrete wall. NO complimentary bottled water, NO toothbrush, NO toothpaste and NO shampoo. GOOD: Nearby malls.

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Accommodation's Reply

23 Jun 2022

Dear Mark A.S. It is with great concern that we learned about your unpleasant experience and please accept our sincere apologies for the factors contributing to the poor impression of our hotel. As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. Rest assured that your feedback is highly viewed and being shared with the respective team for their further attention and action in order for us to improve our services and facilities and serve you better in the future. We hope it will not put us in a permanent disfavor and we look forward for the honor to serve you again. Sincerely, Lady Dimple Munsayac Hotel Manager

Alick T.

9.7

/10

Reviewed 264 week(s) ago

Comfortable and accessible. Kudos

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Lyn

6.3

/10

Reviewed 286 week(s) ago

we stayed at 10th floor and both of thier elevator was not working😡😡😡

2 people find it helpful

Jihan D. L.

Family

6.5

/10

Reviewed 326 week(s) ago

Our room’s air-con isn’t cold

1 people find it helpful

Anthony S.

Backpacking

9.4

/10

Reviewed 327 week(s) ago

Hotel is excellent except the airconditioner unit. Sometimes cold sometimes hot. Maybe maintenance of aircon is needed for comfort during sleeping time of customers.

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Anthony S.

Backpacking

6.3

/10

Reviewed 328 week(s) ago

The room air conditioner is not good and it needs a maintenance.

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Steve L.

Backpacking

9.7

/10

Reviewed 336 week(s) ago

The hotel is near the malls and very accessible for airport transfers. The rooms are clean including the sheets and towels. The only thing that I would suggest that they change is for the TV not to automatically turn on with a very high volume every time I come into the room and insert the key card into the slot that activates the power.

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Yusoph Manalundong

7.0

/10

Reviewed 336 week(s) ago

The hotel should be able to provide necessary documents such as guest folio even if the booking was done via a third-party app.

1 people find it helpful

Daryl M. V. P.

Backpacking

9.4

/10

Reviewed 338 week(s) ago

Very relaxing place to stay! :)

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Mary K. R.

9.1

/10

Reviewed 345 week(s) ago

The room is clean, comfy and spacious. I'll surely stay there again.

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Rose Mary Bacawag Lomarda

Family

6.4

/10

Reviewed 347 week(s) ago

I tried to book through online. I was able to book with an indicated price. However, when the voucher came out it says pay in the hotel and the rate is so much higher because we still have to pay for the taxes and the service fees which was not presented when I booked. I think that is a strategy of fooling or tricking your customers. I always book with online and there was never a problem this until with Red planet cdo.

1 people find it helpful

Michelle R. C.

Family

8.5

/10

Reviewed 348 week(s) ago

Location is good but no parking space enough for the guests...

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XheiLa H.

Backpacking

9.4

/10

Reviewed 353 week(s) ago

Room is a bit small but yeah!!! You got what you paid for. For a budget traveller like me. I would definitely recommend this place. Very affordable and very easy access to malls. Staffs are very accommodating.I just hope they have phone service. Because if you need something or having issues with the room you have to go down and up again. Especially if your room is at 11th floor. But so far so good 👍👍👍

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Gia A. S. S.

Business

10.0

/10

Reviewed 353 week(s) ago

I’m always happy to stay with Red Planet because I always get more than what’s expected. Staff were very accommodating and friendly. Would definitely come back if I’m in CDO.

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