I spent four days in this very nice hotel. The staff was very helpful, kind and very very warm. They helped me with the magnetic key which is supposed to be inserted while you are in the room. If it doesn't insert well, no lights in the room, The cleaning lady helped with the three remotes to turn on the TV, I misplaced my brush and they found me a brand new comb. I couln't tip them because I had no Brazilian currency.
The food was great, the breakfast was pretty good with many selections. I also had my dinner at the hotel the first night, a great buffet at a reasonable price.