Booked for 4 people 2 kids 2 adults. When got ro room at 11 pm had to argue to get beds for childeen. They expected all 4 of us to share one bed. This was then again repeated on a second booking

Service near to pool was very very slow …rest it was very good

Keep up the good work

Waste of money not up to Novotel standard

Food - excellent Ground staff - super Hotel management- very poor, bad check in experience, key got deactivated during stay, poor response from the front desk Room- very poor quality, clogged wash basin, exhaust issues Airport transfer- very poor, stranded on the street for 30 mins

Great location, clean rooms, Good amenities and courteous staff.

Staff at breakfast, especially Rahul was very attentive and overall very friendly staff. Stay at the Novotel was brilliant experience for us travelling from the UK.

Lovely property

As a solo traveller I enjoyed the property. It’s an easy 10min walk to the beach. Other amenities near by like Starbucks next door.

Nice stay good property at good location

Excellent stay 2nd time here will definitely be back for sure

The facility and staff service. Kids love pool.

Food taste is just ok can be improved. Rest a really good place.

Hotel in good condition, need to have a complete HVAC clean up. Pools are in bad shape and certainly need master refurbishment, and improve water treatment quality

Overall it was a good experience. I stayed for 3 nights and there was lack in bathroom supplies on day 2 &3.

The property is clean and well located for all the main attractions, I would rate it more 4 star than 5 star as the property could do with modernising. The best thing about the property is the staff, in particular the restaurant staff that were very accommodating and looked after us well by serving us with bespoke dishes throughout our stay. Special shout out to Chetan and Arnab who went out of there way to look after us at breakfast and dinner.

Nice

Overall good experience during busy new year period. Staff was very friendly & accommodating. Rooms, Swimming Pool & Gym is good. Change table or separate family change room for babies would be a good addition. Thanks!

Novotel is a good brand and it lives upto the expectations always but this property is a little old which was visible in it's rooms and washrooms. Breakfast was decent, staff was helpful and responsive. They have a casino next to the hotel which is free for all Novotel guests so something to explore and a freebie ;)

Excellent property