Overall Ratings & Reviews Anantara The Palm Dubai Resort

When i have got to the hotel the room was not like in the pictures... We asked for a different room but they they do not have room for all the stay ... The big problem start later when i askd for my money back the hotel said to ask from the agency hotel.com that said that the hotel doesn't want to refund the money because it was not refundable... I tried to speak lot's of time with hotel.com but the answers was sound like a bot is answering me. I feel very bad with that experience

The property would be top notch if it was new. We do find it a little bit tired, however still clean and service is great. Nice beach and pool. Good food at Mekong, not cheap but really good food. At the weekends we struggle to find seats at the pool and beach area it was very busy.

It’s a great location with amazing service and very helpful staff

The spa in Anantara is wonderful with great service and environment. Staff are all very friendly, thanks to Ibraham the receptionist who offered a room for us as early as 7am! Everyone is very friendly and helpful! Our stay is so amazing with their help!!

Far from a 5 star if you know 5 star this will disappoint.

Kid friendly

for checkin they gave room very late for check out they were behind us like we were theif.. very bad

Great stay amidst a lot of greenery, friendly staff and incredible breakfast buffet

Endlessly bothered about timeshares.

Best hotel i have ever visited

Trip was relaxing as expected and we would definitely come back

Everything about this hotel was just perfect from start to finish. The staff were extremely helpful and friendly. The food was exceptional. The service was another level and the Security and Care was just amazing.

It was calm and restful

This is such a wonderful place to visit. Overall stay was exceptional. They are all very welcoming. We went as family and they provided everything we had asked as we had a baby. They attended to our needs quickly. This place made a turn around for our Dubai experience. Great place for vacation to relax and enjoy the view. One of the best resorts. Friendly staff to luxury and well kept room and room service. One of a kind lagoon. We would love to thank them for making our stay very comfortable. Looking forward to another visit in future.

Best!

what was incredible, the staff gave us an upgrade for a special offer for the water villa as it was our anniversary, we have loved the experience

An amazing stay at Anantara celebrating my 30th birthday! So welcoming and attentive with birthday cake and decoration! The overall resort is unreal and we couldn’t fault a thing.

Amazing hotel with excellent staff who are both friendly and helpful. The hotel is both family friendly and suitable for couples or individuals

The resort is very nice, and the staff is very kind and helpful, both in the restaurants and common areas. I would like to address a special thank you and appreciation to Iana, the front desk manager, who was very cooperative and helpful, and thanks to her we had a very pleasant stay.

Excellent