9.0
Exceptional
From 22 reviews
Cleanliness

9.8

Service and Facilites

9.4

Traveler Reviews Nupan Deluxe

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20
40
Top reviews
Kimball
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

If you choose to stay here, definitely make sure you arrange how to get into the property before you arrive. There isn't someone on site to welcome guests, and I arrived with no communication from the hotel staff regarding how to get into the building. I tried to reach out to the property managers via the hotels.com app, and they did not respond. There were three other guests waiting outside in the same situation. Eventually one of the other guests was able to get someone on the phone to help us gain access to the property, but I was almost to the point of booking a room at another hotel because I didn't think we were going to be able to get in. It worked out, but so much stress could have been avoided if the property management would have done a better job of communicating. The property is a decent value for what you pay, but note that the room did not have a private bathroom. It was a shared bathroom on the first floor of the property.
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Xiaofeng
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Yes and yes.
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