We arrived after 2 long flights from South Africa, Moutiers was just a stop over on our way to Val Thorens. We had booked 2 double bedrooms and our friends had booked 2 double bedrooms. The manager could not find our booking eventhough we had a reservation confirmation on us. They eventually squashed us all in 3 bedrooms, my 19 year old daughter had to sleep on the bunk bed in our room. They blamed hotels.com and did not even apologise. After a long journey, we were sorely disappointed. It took ages to sort out and he almost blamed us. the reception smelled like rotten eggs and the breakfast was awful. Bad experience, never again.