Overall Ratings & Reviews Enjoy Chiloé

Did not like ground floor rooms, no view, no air, no paint on walls or carpet on floor, thin walls, very noisy 😞 Higher floor had better views and were more spacious. Restaurants had little choice, having run out of most choices we made.

Very nice property.

This hotel was great. Booked a suite and they upgraded us no extra charge. We asked to stay another night - to which they happily let us and we stayed in our upgraded suite. Amazing pool.. amazing hot tub. If we are ever back in Chile we will come here again. 10/10. Breakfast was amazing. View was amazing. Great hotel!

Maybe i came off season, little or no staff, installations looked worn. Not a place where you feel welcome.

Everything was nice. Clean rooms and helpful staff. The spa is one of the reasons i stay at this property- although the steam was was not operational. I stayed there again a week afyer and it still was not functional. Overall a great stay.

Our assigned room 210 had a problem with the spa pipes and made it unbearably hot. In addition the window was sealed so it could not be opened. This should have been fixed before assigning this room to any guest. In general it somehow represents a certain malaise in maintenance throughout the hotel. It seems a bit tired and needs upkeep. However, the location is wonderful and service is very good.

I loved the view I hate de bad condition of the property. The hotel is in a bad condition and requires an adequate maintenance

Amazing view, great food, friendly staff. Unfortunately the path to the grounds below the hotel was in disrepair and not accessible, and a few things seemed like they hadn't been updated or repaired recently. Overall a great experience, but a bit rough around the edges.

One of the nicest hotels in that area. Very friendly staff. There was a construction going on upstairs and they started working on 7.10AM , that was the only negative thing for this hotel!

Very nice place, amazing view, people very helpful. We loved the room, the fact that it had two bathrooms was cool, And the bath was looking through the window. Because of covid the mini bar didn’t had supplies, just one little bottle of water, and the breakfast was a menu breakfast with not many options. That one was the bad thing of our stay.

This modern hotel shares its location with a Casino which upon arrival can be quite daunting but although connected, the hotel is to the rear of the building and causes no disturbance. The room was large and spacious with an amazing view of the estuary. Our bed was large and comfy but room design probably not to our taste being lots of exposed concrete. There are two restaurants on site, one catering for breakfast and everyday type food such as pizza etc whilst the other seemed more up market international food. Breakfast was excellent, and dinner menus good but no sadly no English translation. Wine by the glass menu was equally confusing. The car park easily handles the number of guests. Three feature hot tubs on the outside deck, of varying temperatures very popular for those guests using the indoors dip pools. Staff were friendly and helpful. We are Spanish speaking and really enjoyed the stay but more English translations of menus and info would have been helpful. Chiloe is a beautiful island- hire a car and explore. It is within a short distance of the colourful houses on stilts, Palafitos. Everywhere on the island are wooden churches. The penguins in Punihuil were amazing, just a two hours drive away. Here you take a boat from the beach for the equivalent price of £7 each. Overall a good standard of hotel, well located at a reasonable price.

Very nice hotel for the price. The room was spacious with a stunning view over Castro. Restaurant and spa were also pretty decent

The view was gorgeous The room was TOO NOISY!! There was not enough fruit for breakfast

The Enjoy Chiloe Hotel is a property adjacent to a casino, but nestled on a hillside with sweeping bay and town views, the hotel does not suffer a casino vibe. Common areas and guest rooms sport floor to ceiling windows that take full advantage of this view. The room is compact, but creatively designed to capitalize on space, and with those window views...even from your soaking tub, it’s quite comfortable. A car or cab is necessary to get to the action of the city of Castro, but you are walking distance to the Gamboa barrio with great dining options. The facility offered an extensive free breakfast, a nice spa, and three outdoor hot tubs to enjoy. Team that with a friendly and helpful staff, and it made for a nice base while exploring the island.

Very positively surprised. Chiloe is a somewhat secluded place but this hotel has great food, stylish for what you expect to see and find in this area. Room was quite spacious and with a great view of the bay. Breakfast was simple but good and that view is fantastic. First night we got recommended a restaurant (not at the hotel or casino) that was walking distance and very good. Even though it is co-located with the casino it did not impact in any way and the 2 venues are separate. Spa was good to relax after a day of hiking and exploration, but some of the equipment at the SPA was not working very well, the outdoor tubs were a bit cold for us, so there is room for improvement but at the same time you have to consider where you are. If you like to pamper yourself and you are travelling to Chiloe, I would recommend this place.

Shower not working properly Location and staff good

The hotel was nice and clean and the staff was friendly in all areas of the hotel. The room we stayed in had the unfinished concrete look with wood finishes on parts of the wall. It took us a little time to get used to but it was cozy. One complete side of the room was made up of windows that gave a great view of the river (which was mostly mud at the time). We used the hot tubs in the spa which worked great and the water was nice and warm. There was also an indoor pool which looked well maintained but we didn’t use it. The breakfast area was nice and clean, offering eggs, bacon, various cereals, nuts, breads, meats, and cheeses in addition to coffee, tea, and various juices. Overall, not a bad place to spend time while in Chiloé.

Nice hotel, rooms nice and cozy, but spa too small and not up to the expectations. good food at breakfast and dinner. All in all, the best chance for Castro!!

Great great place! The view and the facilities. The room was awesome.

Fantastic hotel amazing views from picture window lovely spa which was a treat and superb breakfast. We Enjoyed