9.0
Exceptional
From 466 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.8

Service and Facilites

9.0

Traveler Reviews The Pilot

Number of reviews per page
20
40
Top reviews
Suzanne
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly, great location. Clean and good breakfast.
stuart
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

There full English was cooked lovely, no grease on the plate. The food was piping hot and the bacon was thick cut with a very slight smokiness to it. The eggs were poached, golden yolks and runny
Lester
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Really pleased with my stay the staff were really good. The accommodation was also very good clean warm and well equipped. Breakfast was very good and the service was great and it starts at 7am. I would recommend this hotel.
Drake
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was great, complimentary breakfast was excellent, and the staff was super nice.
Felix
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent range of foods, especially the choice of teas. Thanks to Danny who seemed to go further than necessary to make my stay as pleasant as possible. Thank you guys, will definitely be returning as well as telling my friends about my stay. Have a wonderful new year.
Lesley
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms above a pub but lovely. No issue with noise and only 10 mins walk to the O2 arena. The staff were lovely and couldnt be more helpful. Thoroughly recommend.
Tersia
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent
Nicola
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Really convenient for O2 which is why we booked. 8min easy walk. Lovely boutique room, great view (no 10). Comfy bed, top notch facilities. Friendly and helpful staff. Great breakfast and FREE parking for 36hours.
Toni
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We’ve stayed here a number of times now and never had a bad experience. The staff are all so lovely. The rooms are clean and well decorated. The food in the pub is always tasty and there’s always a new menu every time we’ve stayed. There is lots to choose from for breakfast and it’s cooked fresh for you. It’s a great location easy walk to the o2. It’s always a peaceful nights sleep we will definitely be back.
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Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location for the O2
Shirley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely traditional building 10 mins from O2 arena. Friendly helpful staff despite how busy they were. Good food and very comfortable rooms
Pamela
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved this little hotel. Staff was helpful and friendly. Restaurant food was delicious and the rooms were really clean and comfortable. I would definitely be back again. Thank you :)
Peter
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great room, great service, powerful shower and excellent breakfast
Stuart
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Wonderful place to stay. Friendly staff and lovely rooms. Great location for the O2.
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

loved our stay .
Amanda
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Characterful premises, with comfortable well-equipped accommodation. Food at both dinner and breakfast was excellent. The staff were helpful and friendly.
John
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Food was beautiful, service was great. Room was immaculate. Will definitely be returning.
Mat
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Fantastic find, superb location for O2, Excel, great pub, lovely room and friendly staff, will be using again.
graham
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were all very nice and helpful. Food was very good, especially the breakfast. Room was well equipped, clean and comfortable
Donna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location for the O2 - quirky but comfortable rooms with tea/coffee and toiletries - included full English breakfast too! Great price and would definitely return
Number of reviews per page
20
40