9.4
Exceptional
From 436 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.0

Service and Facilites

9.6

Traveler Reviews Pinnacle Lodge

Number of reviews per page
20
40
Top reviews
Victoria
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This isn’t really a full service hotel. Very limited staff available. Nobody was present when trying to check out. No cleaning services offered during the stay. Not even any shampoo and conditioner and none available when requested. You are even asked to take out your own garbage upon check out.
Katharine
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I loved how quiet it was. The staff were lovely. The room was well stocked with space for storing and hanging ski gear. I appreciated the use of a “ community kitchen” area. I tend to be a fussy eater and this was the perfect solution for me. Also, the fridge in the room is larger than a normal hotel fridge. The sauna and hot tub were fantastic after a big day of snowboarding.
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Vinci
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yrs
Kathryn
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Dirty sheets were left on sofa bed from prior guest. Shower faucet did not function well, spun 3 times before water would trickle and difficult to get warm water.
Lynn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, clean rooms, friendly helpful staff
chong boon
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Awesome
Jianguo
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I like everything while I stayed there
michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The accommodation was beautiful with great amenities. However, the resort closed the day before so the facilities advertised weren't available, as in no breakfast apart from muffins and fruit and tea and coffee facilities. This did not spoil the stay though but it would be a good idea to make this clear in future to other guests. Nothing much was open in Sun Peaks resort so we would probably have stayed at another location if we'd have known. This is not a negative review though as the accomodation was really nice!! Expedia just needs to get the advertising details right!
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Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was very clean and comfortable Bring every you need for your stay. There are no extras You need to go to the lodge for water coffee and tea. Skeleton staff, but not really required. Everything is self explanatory!
SHERI
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This was a true hidden gem for us. We do not ski, so timing was perfect but we absolutely loved the village the trails at the top of the ski lift and all of the restaurants and bars that we went to. I wish we could’ve stayed longer. Our room was wonderful and the beds were very comfortable.
Brent
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Bring shampoo
Thomas
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Its a time share in a residential neighbouhood. Check in closes at 7pm. Nuisance to check in. No phone or TV in room. Bed was not high end. No shampoo or conditioner. Over rated for what it is.
Jeremy
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Beautiful location just a short walk to the village. Quiet and comfortable, great hot breakfast in the main cabin.
Robert
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Very quiet hotel during our stay. Dinner options were a bit limited probably due to the time of year (June).
Nicole
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

This was the most beautiful setting forba stay at Sun Peaks. My husband and I thoroughly enjoyed our stay and would highly recommend it to anyone considering visiting the area.
Pieternella
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The Commons area gave our stay the feel of being in a chalet. Lovely surprise. Great breakfast.
Heather Helene
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Had a welcoming and homey feel.
Heather Helene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Friendly staff and a comfortable environment.
Carol
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Just a great place to stay
Joshua
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Pinnacle Lodge is always great value, and Richard is such a good host. My go-to spot for accommodation in Sun Peaks for skiing.
Number of reviews per page
20
40