9.4
Exceptional
From 492 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.0

Service and Facilites

9.6

Traveler Reviews Pinnacle Lodge

Number of reviews per page
20
40
Top reviews
Sheri
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was very friendly and the views of the mountains and trees were beautiful. The room was spacious and clean with a comfy bed, big balcony and warm fireplace. We had a great stay.
Deb
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are spotless with all amenities. Service is seamless and staff are always willing to assist.
Jefferey
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It appears this property is a timeshare and the owners on property are sure to let you know. Some units may or may not be in the pool, should or should not be, etc. we heard a couple stories…. Overall the staff interactions, although few, were friendly. Parking can be a bit of a challenge so be careful the proximity to tightly parked vehicles. This is a good location and easily accessible from the main village as well as the morrissey side of the hill. The hot tub has limited hours, so be aware. The removal of breakfast has left a quick apple, orange and a muffin each morning. There was brewed coffee available as well (Building #1 only) In addition, the security of the ski lockers with fully open tops, is suspect if you don’t have 4-5 pairs of skis jammed in a locker. The rooms and property are showing their age, and being a timeshare I am certain this comes at the cost of owners. Overall, this is a decent location and choice based on the price of offerings at sun peaks.
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Walter
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The ski slopes were easily accessible, only a 10 minute walk. The lodge was very clean and the views were amazing.
Shauna
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The rooms were clean and inviting after a day of skiing. Enjoyed the fireplace. A little expensive for what you get. Appreciated the communal kitchen facilities as someone with dietary restrictions that struggles with continental breakfasts. Would have been nice if they had provided milk/cream and spreads for toast as a cheap addition to improve the experience. Ski room was super helpful for managing gear and appreciated the benches for getting ready.
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Scott
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Didn't realize that this was a timeshare until after we arrived. Nice enough overall but they don't really cater to the 'hotel guest'... Time to update their business plan and execution.
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, great staff, decent amenities. Close and convenient.
Susan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, easy late check-in, shared kitchen and location close to parking lots and ski hill.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Enjoyed the ambience, staff were friendly and accommodating.
Christina
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location in walking distance to ski lifts and village. Very quiet, lit walking path to town. Enjoyed the fireplace after skiing. Very pleasant communal area with big windows. Delicious muffins and good coffee for breakfast. Easy acces to prep kitchen for guest use. Cute little hot tub and sauna.
Yael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location! Friendly staff. Fitness center, sauna and hot tub were all great!
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All of the Staff were great - very friendly and helpful. Our room was a little small but very clean and the bed was very comfortable. The common kitchen was great and all the guests very pleasant. We had a great time and would stay there again.
Lorie
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was great, and the room was beautiful.
Victoria
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This isn’t really a full service hotel. Very limited staff available. Nobody was present when trying to check out. No cleaning services offered during the stay. Not even any shampoo and conditioner and none available when requested. You are even asked to take out your own garbage upon check out.
Katharine
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I loved how quiet it was. The staff were lovely. The room was well stocked with space for storing and hanging ski gear. I appreciated the use of a “ community kitchen” area. I tend to be a fussy eater and this was the perfect solution for me. Also, the fridge in the room is larger than a normal hotel fridge. The sauna and hot tub were fantastic after a big day of snowboarding.
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Vinci
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Yrs
Kathryn
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Dirty sheets were left on sofa bed from prior guest. Shower faucet did not function well, spun 3 times before water would trickle and difficult to get warm water.
Lynn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location, clean rooms, friendly helpful staff
chong boon
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Awesome
Jianguo
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I like everything while I stayed there
Number of reviews per page
20
40