Genuinely such an awesome place with amazing theming and location. Made coming back from conventions so exciting!! And the staff were so helpful and accommodating to the language barrier! And the breakfast was vast and delicious. And if you've never been to Germany a REWE is real near the hotel which you need to go to for food!! Absolutely amazing place

Location and room size

I like the location and everything was right there when you needed it

air condition did not work. There were 94F in my room and I ended up sleeping in my sister's room where the A/C was working. I ended up not using my room at all but the hotel management did not offer more than $50 in compensation for a $150 booking.

Air condition did not work in my room when we had outside temperatures of 110F, and for two nights I had to sleep at 94F since the hotel was fully booked. Needless to say that I almost did not sleep at all. When I asked the hotel for a refund for my inconvenience, they had the audacity to offer me $50 for a booking of $300. The hotel is very nice, the location is perfect, and I loved the Hollywood Theme but if anything goes wrong, you cannot count on the hotel management being understanding or helpful. I will never book this hotel again.

Really enjoyed my stay here, room was clean and comfortable what more can you ask for. Staff was great as well. It was located in a good location and lots of things to see and do.

Excellent breakfast

Will be coming again. Location and breakfast are excellent

The good: I really like the location. The room was a really nice size, clean and comfortable. I asked for extra pillows and received them. The not so good: The heating could not be controlled, it was way too hot. I was greeted once on entering the hotel. Even when the desk was not busy there was no salutation and the staff there came across as unwelcoming. Slow check out. I contacted the hotel for an earlier check in before I went but nobody got back to me. My flight was early and they stood by the 3 pm time even though others arrived after me and got checked in. I waited from 10:30 until 3. A smile would have been great.

Breakfast was perfect

Never stayed before as normally we use a different hotel while in Berlin. But happily we got lucky as taking our 14 year old with us finding hotel with 3 beds was limited. Great location M29 bus stops right outside.

The building looks a bit tired but the room was big and very clean. Bed was comfortable. Decent location, well connected with public transport, a few touristy restaurants nearby, several cafes and supermarkets around the corner. Check-in was a bit slow. Check-out was easy and could leave my bag to collect later. Staff were friendly enough. I didn’t opt for the breakfast. In general good value for the money.

The fitness centre is 4 machines and the treadmill had a dodgy belt. Not the hotel’s fault, but outside was super noisy with d*ckheads over rev’ing their cars/bikes all night. Walls/floors of the hotel are thin. Underlying smell of smoke in the carpeted corridors. Overpriced, but good location for the marathon….

Very good hotel, perfect location, delicious breakfast, very big choice of food

Es war super.

Apart from it taking a while to find my booking it was an absolutely superb stay. Clean rooms and facilities, attentive staff and great breakfast. Combine this with a great location you can't go wrong

stayed here before - good value for money.

Hotel is in a good area with great transport links nearby. The staff were very helpful and friendly. However, the hotel feels very dated, our room wasn't in great condition, with threadbare carpets, marks on the wall and old curtains which didn't fully close.

My stay at this hotel was great. No issue

The staff at the reception are uncooperative, there was a mistake from the reservation agency on the day there was breakfast, and the two days did not include breakfast, they did not pay attention and they ignored despite. Confirm them and after they retreated